# Zoom users endpoint not recognizing date fields

**URL:** <https://devforum.zoom.us/t/zoom-users-endpoint-not-recognizing-date-fields/134114>\
**Category:** API and Webhooks\
**Created:** [June 17, 2025, 10:22pm UTC](https://devforum.zoom.us/t/zoom-users-endpoint-not-recognizing-date-fields/134114 "2025-06-17T22:22:35Z")\
**Posts on this page:** 19\
**Page:** 1

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**Author:** ![Dongkeun](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dongkeun/32/67145_2.png) [@Dongkeun](https://devforum.zoom.us/u/Dongkeun)\
**Post date:** [June 17, 2025, 10:22pm UTC](https://devforum.zoom.us/t/zoom-users-endpoint-not-recognizing-date-fields/134114/1 "2025-06-17T22:22:35Z")

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Zoom User endpoint is not recognizing the dates in the parameter field correctly.

For example, if I do users/[userID]/recordings?from=2025-06-05&to=2025-06-21 then the dates that pop out are 2025-06-16 to 2025-06-17.

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [June 18, 2025, 4:44pm UTC](https://devforum.zoom.us/t/zoom-users-endpoint-not-recognizing-date-fields/134114/2 "2025-06-18T16:44:21Z")

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Hi @Dongkeun  
Thanks for reaching out to us and welcome to the Zoom Developer Forum.  
Can you please share the entire request URL you are sending, the response body and also the tracking ID found in the request headers so I can look further into this please?

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<div class="post-metadata">

**Author:** ![Dongkeun](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dongkeun/32/67145_2.png) [@Dongkeun](https://devforum.zoom.us/u/Dongkeun)\
**Post date:** [June 20, 2025, 6:24pm UTC](https://devforum.zoom.us/t/zoom-users-endpoint-not-recognizing-date-fields/134114/3 "2025-06-20T18:24:12Z")

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for example,

URL: Endpoint: /v2/users/7CU0eW-CTxCM3IO1-nGFew/recordings  
Params: from=2025-05-15, to=2025-06-01

Response body: {  
“from”: “2025-06-19”,  
“to”: “2025-06-20”,  
“page\_count”: 1,  
“total\_records”: 1,  
“meetings”: [  
{  
“uuid”: “qanWAaKESDesjcc+c717wQ==”,  
“id”: 89468745582,  
“topic”: “MH Rounds”,  
“start\_time”: “2025-06-19T20:10:20Z”,  
…  
}  
]  
}

Tracking ID:  
v=2.0;clid=us06;rid=WEB\_7d0d61ebcad9cd93178e5709a47ad28b

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<div class="post-metadata">

**Author:** ![Dongkeun](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dongkeun/32/67145_2.png) [@Dongkeun](https://devforum.zoom.us/u/Dongkeun)\
**Post date:** [June 20, 2025, 6:24pm UTC](https://devforum.zoom.us/t/zoom-users-endpoint-not-recognizing-date-fields/134114/4 "2025-06-20T18:24:43Z")

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It used to work - I played around with this endpoint maybe 100 times and it always sent back the correct dates

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<div class="post-metadata">

**Author:** ![expertswho](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/expertswho/32/60945_2.png) [@expertswho](https://devforum.zoom.us/u/expertswho)\
**Post date:** [June 21, 2025, 3:10pm UTC](https://devforum.zoom.us/t/zoom-users-endpoint-not-recognizing-date-fields/134114/5 "2025-06-21T15:10:47Z")

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hi @Dongkeun ,  
Could you please try to keep date ranges within the same month.  
Recordings are held in a way that big date range quiries can fail.  
Please check wihtin the same month.

all the best

John Drinkwater

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<div class="post-metadata">

**Author:** ![ZainMuiz](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/zainmuiz/32/69795_2.png) [@ZainMuiz](https://devforum.zoom.us/u/ZainMuiz)\
**Post date:** [June 21, 2025, 3:41pm UTC](https://devforum.zoom.us/t/zoom-users-endpoint-not-recognizing-date-fields/134114/6 "2025-06-21T15:41:49Z")

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Hi @Dongkeun , I had faced this similar situation with the messages API. Not sure if itll help, But you can try. Please try with strings like `2025-06-19T00:00:00Z` not just YYYY-MM-DD , This gave me the expected response. Cheers. Let me know if this fixes .

Update: Tested out, The above suggested approach didnt work for me. @Dongkeun , I am facing this same problem now even for endpoint: **/report/users/{user\_id}/meetings**. I have been playing around with both these APIs for quite some time and it gave proper results, Not working as expected Now. This issue seems to have appeared just since these few days.

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<div class="post-metadata">

**Author:** ![Dongkeun](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dongkeun/32/67145_2.png) [@Dongkeun](https://devforum.zoom.us/u/Dongkeun)\
**Post date:** [June 23, 2025, 4:58pm UTC](https://devforum.zoom.us/t/zoom-users-endpoint-not-recognizing-date-fields/134114/7 "2025-06-23T16:58:50Z")

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Yes, it doesn’t work. I also tried to keep it in the same month and that didn’t work either. What’s the best way forward now?  
cc @expertswho

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<div class="post-metadata">

**Author:** ![Dongkeun](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dongkeun/32/67145_2.png) [@Dongkeun](https://devforum.zoom.us/u/Dongkeun)\
**Post date:** [June 25, 2025, 5:41pm UTC](https://devforum.zoom.us/t/zoom-users-endpoint-not-recognizing-date-fields/134114/8 "2025-06-25T17:41:21Z")

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@elisa.zoom

can you please surface this issue up to the team and get them to fix it? it feels like a bug on Zoom’s side and it’s impacting my worflow

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [June 25, 2025, 7:23pm UTC](https://devforum.zoom.us/t/zoom-users-endpoint-not-recognizing-date-fields/134114/9 "2025-06-25T19:23:19Z")

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Hey @Dongkeun  
Looking into this right now.  
Can you confirm if you were expecting more recordings in this call?

```auto
URL: Endpoint: /v2/users/7CU0eW-CTxCM3IO1-nGFew/recordings
Params: from=2025-05-15, to=2025-06-01

Response body: {
“from”: “2025-06-19”,
“to”: “2025-06-20”,
“page_count”: 1,
“total_records”: 1,
“meetings”: [
{
“uuid”: “qanWAaKESDesjcc+c717wQ==”,
“id”: 89468745582,
“topic”: “MH Rounds”,
“start_time”: “2025-06-19T20:10:20Z”,
…
}
]
}

Tracking ID:
v=2.0;clid=us06;rid=WEB_7d0d61ebcad9cd93178e5709a47ad28b

```

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<div class="post-metadata">

**Author:** ![Dongkeun](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dongkeun/32/67145_2.png) [@Dongkeun](https://devforum.zoom.us/u/Dongkeun)\
**Post date:** [June 25, 2025, 7:29pm UTC](https://devforum.zoom.us/t/zoom-users-endpoint-not-recognizing-date-fields/134114/10 "2025-06-25T19:29:43Z")

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thank you, and i was. and the dates that were returned above are completely incorrect.

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<div class="post-metadata">

**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [June 25, 2025, 7:34pm UTC](https://devforum.zoom.us/t/zoom-users-endpoint-not-recognizing-date-fields/134114/11 "2025-06-25T19:34:38Z")

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Thanks @Dongkeun , I will create a ticket with our Engineering team. I am not able to replicate this on my end.  
As @expertswho suggested, when i use date ranges within the same month I do not have an issue

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<div class="post-metadata">

**Author:** ![Dongkeun](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dongkeun/32/67145_2.png) [@Dongkeun](https://devforum.zoom.us/u/Dongkeun)\
**Post date:** [June 25, 2025, 7:37pm UTC](https://devforum.zoom.us/t/zoom-users-endpoint-not-recognizing-date-fields/134114/12 "2025-06-25T19:37:10Z")

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thank you. it definitely doesn’t work for me.

here’s another example with the same month dates and doesn’t work

URL: Endpoint: /v2/users/7CU0eW-CTxCM3IO1-nGFew/recordings  
Params: from=2025-05-15, to=2025-05-31

{  
“from”: “2025-06-24”,  
“to”: “2025-06-24”,  
“page\_count”: 1,  
“page\_size”: 30,  
“total\_records”: 1,  
“next\_page\_token”: “”,  
“meetings”: [  
{  
“uuid”: “t8G+SZpHQsOGGhgBdzHUNg==”,  
“id”: 89468745582,  
“topic”: “MH Rounds”,  
…  
}  
]  
}

Tracking ID;  
v=2.0;clid=us06;rid=WEB\_c71ed7fb884c7f3f0edf8575f8126bd4

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<div class="post-metadata">

**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [June 25, 2025, 7:38pm UTC](https://devforum.zoom.us/t/zoom-users-endpoint-not-recognizing-date-fields/134114/13 "2025-06-25T19:38:36Z")

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Thanks again @Dongkeun  
I created an internal ticket for our Engineering team (ZSEE-171463 internal ticket number just for reference)

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<div class="post-metadata">

**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [June 27, 2025, 3:10pm UTC](https://devforum.zoom.us/t/zoom-users-endpoint-not-recognizing-date-fields/134114/14 "2025-06-27T15:10:54Z")

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Hi @Dongkeun  
Thanks for your patience here. Our Engineering team reached out back to me and shared that they were able to look into the logs and it seems like you are passing additional dates in your query params.  
Can you please verify your request and make sure you are only passing one date on each param?

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<div class="post-metadata">

**Author:** ![Dongkeun](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dongkeun/32/67145_2.png) [@Dongkeun](https://devforum.zoom.us/u/Dongkeun)\
**Post date:** [June 27, 2025, 4:22pm UTC](https://devforum.zoom.us/t/zoom-users-endpoint-not-recognizing-date-fields/134114/15 "2025-06-27T16:22:24Z")

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Appreciate you getting back.

I dont understand what they mean by additional dates. Even if I put in one date, it’s wrong. Here’s an example. (I used a different user id just in case and still wrong)

URL: Endpoint: /v2/users/EKQvNbF2TrCChxDm7p4P4w/recordings  
Params: from=2025-05-15

Response Body:  
“from”: “2025-06-26”,  
“to”: “2025-06-26”,  
“page\_count”: 1,  
“page\_size”: 30,  
“total\_records”: 3,  
“next\_page\_token”: “”,  
“meetings”: [  
{  
“uuid”: “zo4/wRksRemWbRgzCd11zg==”,  
“id”: 87417567608,  
…  
}  
]  
}

TrackingID:  
v=2.0;clid=us06;rid=WEB\_8eea9dd3e14de5b3ee193be34892b52f

I’ve also done this 100s of times successfully so I’m pretty sure I didn’t put an extra date parameter. Is there a way I can get a video call with them so we can debug this issue?

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<div class="post-metadata">

**Author:** ![Dongkeun](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dongkeun/32/67145_2.png) [@Dongkeun](https://devforum.zoom.us/u/Dongkeun)\
**Post date:** [June 27, 2025, 4:25pm UTC](https://devforum.zoom.us/t/zoom-users-endpoint-not-recognizing-date-fields/134114/16 "2025-06-27T16:25:40Z")

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Could there be something wrong with how the API reads the query params? I’m definitely only putting in one. And Zain above also encountered the same issue

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<div class="post-metadata">

**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [June 27, 2025, 4:26pm UTC](https://devforum.zoom.us/t/zoom-users-endpoint-not-recognizing-date-fields/134114/17 "2025-06-27T16:26:13Z")

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hi @Dongkeun  
I can hop on a call with you to see what the issue could be.  
I will send you a link to a meeting via DM

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<div class="post-metadata">

**Author:** ![Dongkeun](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dongkeun/32/67145_2.png) [@Dongkeun](https://devforum.zoom.us/u/Dongkeun)\
**Post date:** [June 27, 2025, 4:52pm UTC](https://devforum.zoom.us/t/zoom-users-endpoint-not-recognizing-date-fields/134114/18 "2025-06-27T16:52:46Z")

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Thanks for meeting with me @elisa.zoom!

Matter resolved: looks like it was an error on the API client, not Zoom’s side

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [June 28, 2025, 4:53pm UTC](https://devforum.zoom.us/t/zoom-users-endpoint-not-recognizing-date-fields/134114/19 "2025-06-28T16:53:24Z")

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Closed on June 28, 2025, 4:53pm UTC

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