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**Category:** Domain Validation\
**Created:** [December 17, 2023, 3:51pm UTC](https://devforum.zoom.us/t/zoom-verify-domain-validation-via-html-file/100305 "2023-12-17T15:51:51Z")\
**Posts on this page:** 10\
**Page:** 1
**Author:**  [@boston](https://devforum.zoom.us/u/boston)\
**Post date:** [December 17, 2023, 3:51pm UTC](https://devforum.zoom.us/t/zoom-verify-domain-validation-via-html-file/100305/1 "2023-12-17T15:51:51Z")
We have followed the instructions to generate the verifyzoom.html file and uploaded it to our website and we are receiving an Internal Server Error. I have read a few threads on this topic and can’t seem to find any that reference this “Internal Server Error” when we visit the URL.
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**Author:**  [@catalina.diaz](https://devforum.zoom.us/u/catalina.diaz)\
**Post date:** [December 18, 2023, 9:14pm UTC](https://devforum.zoom.us/t/zoom-verify-domain-validation-via-html-file/100305/2 "2023-12-18T21:14:51Z")
Hello,
Thank you for reaching out in relation to Our Domain Validation process, the next steps will be sent to you via DM. Please refer to our domain validation resource: [Domain Validation Explanation](https://devforum.zoom.us/t/domain-validation-explanation/87699) for any further questions you may have about the process.
Thank you.
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**Author:**  [@boston](https://devforum.zoom.us/u/boston)\
**Post date:** [December 18, 2023, 9:40pm UTC](https://devforum.zoom.us/t/zoom-verify-domain-validation-via-html-file/100305/3 "2023-12-18T21:40:05Z")
Hi there. I’m new here, is this DM?
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**Author:**  [@boston](https://devforum.zoom.us/u/boston)\
**Post date:** [December 18, 2023, 9:44pm UTC](https://devforum.zoom.us/t/zoom-verify-domain-validation-via-html-file/100305/4 "2023-12-18T21:44:02Z")
Hi There,
Thank you for reaching out. Is this the definition of DM? via email or is it in the forum area?
Mike
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**Author:**  [@catalina.diaz](https://devforum.zoom.us/u/catalina.diaz)\
**Post date:** [December 18, 2023, 9:45pm UTC](https://devforum.zoom.us/t/zoom-verify-domain-validation-via-html-file/100305/5 "2023-12-18T21:45:55Z")
No worries, Welcome to our Devforum! To access your DM’s please click on your profile picture, and on the mail icon. You should be able to see all notifications and DM’s.
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**Author:**  [@boston](https://devforum.zoom.us/u/boston)\
**Post date:** [December 18, 2023, 10:13pm UTC](https://devforum.zoom.us/t/zoom-verify-domain-validation-via-html-file/100305/8 "2023-12-18T22:13:14Z")
Since I have never received a DM, it won’t show? Were you able to send along a DM yet?
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**Author:**  [@boston](https://devforum.zoom.us/u/boston)\
**Post date:** [December 18, 2023, 10:14pm UTC](https://devforum.zoom.us/t/zoom-verify-domain-validation-via-html-file/100305/9 "2023-12-18T22:14:28Z")
Sorry, I don’t see anything relating to a mail icon. I do see notifications. Is this discussion public? or DM?
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**Author:**  [@boston](https://devforum.zoom.us/u/boston)\
**Post date:** [December 18, 2023, 10:17pm UTC](https://devforum.zoom.us/t/zoom-verify-domain-validation-via-html-file/100305/10 "2023-12-18T22:17:23Z")
I think I get it now. I see my question sent via email is showing a “mail” icon with an arrow to your profile. So I am assuming that this direct email works as a DM?
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**Author:**  [@boston](https://devforum.zoom.us/u/boston)\
**Post date:** [December 18, 2023, 11:21pm UTC](https://devforum.zoom.us/t/zoom-verify-domain-validation-via-html-file/100305/11 "2023-12-18T23:21:13Z")
[https://cytex.io/zoomverify/verifyzoom.html](https://cytex.io/zoomverify/verifyzoom.html)
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**Author:**  [@catalina.diaz](https://devforum.zoom.us/u/catalina.diaz)\
**Post date:** [December 19, 2023, 11:18am UTC](https://devforum.zoom.us/t/zoom-verify-domain-validation-via-html-file/100305/12 "2023-12-19T11:18:41Z")
I have sent another DM, if it is not showing please send an email to [catalina.diaz@zoom.us](mailto:catalina.diaz@zoom.us).