# Zoom Web Client is Down **URL:** \ **Category:** Web\ **Created:** [April 3, 2020, 9:05am UTC](https://devforum.zoom.us/t/zoom-web-client-is-down/10829 "2020-04-03T09:05:59Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![elearningevolve](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elearningevolve/32/75605_2.png) [@elearningevolve](https://devforum.zoom.us/u/elearningevolve)\ **Post date:** [April 3, 2020, 9:05am UTC](https://devforum.zoom.us/t/zoom-web-client-is-down/10829/1 "2020-04-03T09:05:59Z")
**Description** The Zoom Web client is down, are you people working on your end or is it an unexpected issue? There was no prior notification for this as the Web client becomes completely unusable for all the users **Error** 403 Forbidden **Which Endpoint/s?** [https://zoom.us/wc/meeting\_id/start](https://zoom.us/wc/meeting_id/start) [https://zoom.us/wc/meeting\_id/join](https://zoom.us/wc/meeting_id/join) **How To Reproduce (If applicable)** Steps to reproduce the behavior: 1. Create or join a meeting via the Web client **Screenshots (If applicable)** ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/7/74a2aaade9469923c735e0720c3bc515c916680a.png) ---
**Author:** ![kapaakea](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kapaakea/32/4846_2.png) [@kapaakea](https://devforum.zoom.us/u/kapaakea)\ **Post date:** [April 3, 2020, 9:15am UTC](https://devforum.zoom.us/t/zoom-web-client-is-down/10829/2 "2020-04-03T09:15:09Z")
getting the same thing… ---
**Author:** ![jparaske](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jparaske/32/4844_2.png) [@jparaske](https://devforum.zoom.us/u/jparaske)\ **Post date:** [April 3, 2020, 9:24am UTC](https://devforum.zoom.us/t/zoom-web-client-is-down/10829/3 "2020-04-03T09:24:11Z")
This is a global issue with anyone using the web client. ---
**Author:** ![paul.rosenthal](https://avatars.discourse-cdn.com/v4/letter/p/d2c977/32.png) [@paul.rosenthal](https://devforum.zoom.us/u/paul.rosenthal)\ **Post date:** [April 3, 2020, 9:41am UTC](https://devforum.zoom.us/t/zoom-web-client-is-down/10829/4 "2020-04-03T09:41:21Z")
The same is here in Germany. Please report back if the issue is solved. ---
**Author:** ![keathr](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/keathr/32/4886_2.png) [@keathr](https://devforum.zoom.us/u/keathr)\ **Post date:** [April 3, 2020, 1:07pm UTC](https://devforum.zoom.us/t/zoom-web-client-is-down/10829/5 "2020-04-03T13:07:28Z")
Same error here. Looks to be really widespread. Will be monitoring when it comes back up. ---
**Author:** ![pavol.slido](https://avatars.discourse-cdn.com/v4/letter/p/c89c15/32.png) [@pavol.slido](https://devforum.zoom.us/u/pavol.slido)\ **Post date:** [April 3, 2020, 1:50pm UTC](https://devforum.zoom.us/t/zoom-web-client-is-down/10829/6 "2020-04-03T13:50:19Z")
Web client is in “maintenance mode” according to [status page](https://status.zoom.us/incidents/16ll08mmddk6). Does Maintenance mode means it’s off for prolonged period of time? ---
**Author:** ![khushikagdiyal](https://avatars.discourse-cdn.com/v4/letter/k/ea5d25/32.png) [@khushikagdiyal](https://devforum.zoom.us/u/khushikagdiyal)\ **Post date:** [April 3, 2020, 2:05pm UTC](https://devforum.zoom.us/t/zoom-web-client-is-down/10829/7 "2020-04-03T14:05:21Z")
my classmates are not suffering from this issue. im missing my classes ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [April 3, 2020, 2:17pm UTC](https://devforum.zoom.us/t/zoom-web-client-is-down/10829/8 "2020-04-03T14:17:44Z")
Hey @khushikagdiyal, @pavol.slido, @keathr, @elearningevolve, @paul.rosenthal, @jparaske, @kapaa We are working to get the [Zoom Web Client](https://support.zoom.us/hc/en-us/articles/214629443-Zoom-web-client) and [Zoom Web SDK](https://marketplace.zoom.us/docs/sdk/native-sdks/web) back online. Please keep up with our status page for detailed updates: [status.zoom.us](http://status.zoom.us/) > [@Developer impacting changes during COVID-19](https://devforum.zoom.us/t/developer-impacting-changes-during-covid-19/8930): > > [Developer impacting changes during COVID-19](https://devforum.zoom.us/t/developer-impacting-changes-during-covid-19/8930)Zoom Developer Documentation Survey Please take a few minutes to fill out the [Zoom Developer Docs survey](https://forms.gle/mHCNSZuWfsNDcyMc8) and let us know how we can assist you better with our docs. Your input will be invaluable in improving our documentation. Delayed responses by Zoom staff on developer forum due to volume of posts. Expect a reply in 24 hours on weekdays. What does this mean? During these tough times, we are seeing a massive increase in demand for our services. To … * * * The best workaround is to use the Zoom Desktop / Mobile app. Just include the Zoom meeting join url (`https://zoom.us/j/meetingID`) on your site rather than showing the websdk / iframe. Clicking on the join url will open the Zoom meeting in the Zoom app. Apologies for the inconvenience, Tommy ---
**Author:** ![elearningevolve](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elearningevolve/32/75605_2.png) [@elearningevolve](https://devforum.zoom.us/u/elearningevolve)\ **Post date:** [April 3, 2020, 2:47pm UTC](https://devforum.zoom.us/t/zoom-web-client-is-down/10829/9 "2020-04-03T14:47:39Z")
Thankyou for the reply, [Maintenance of Zoom’s Web Client](https://status.zoom.us/incidents/16ll08mmddk6) > - Zoom will be placing the Web Client into maintenance mode and take this part of the service offline. This will also impact users utilizing Zoom’s Web SDK. This will have no impact on users utilizing Zoom’s desktop or mobile application. > We apologize for any inconvenience that this may cause. OMG, this will impact so many users who were depending on the Zoom web client completely. 😟 Any ETA for the resolution of this problem please? ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [April 3, 2020, 7:56pm UTC](https://devforum.zoom.us/t/zoom-web-client-is-down/10829/10 "2020-04-03T19:56:30Z")
Hey @elearningevolve, Sorry for the inconvenience, please see the note from the Manager of Developer Relations at Zoom. > [@\[Resolved with 1.7.4+\] Web SDK / Web Client from browser: 403 Forbidden](https://devforum.zoom.us/t/webinar-from-browser-403-forbidden/10782/58): > > Hello everyone, Let me be the first to say we understand what kind of stress this is adding to your lives. For that, we can only offer our apologies and assurances that we are hard at work bringing up these services. It is a top priority for us. As you can imagine, we don’t want to provide false hope, and at the moment, we just don’t have enough information to share an accurate timeline. Senior leadership and I are closely monitoring this and will update the status page as we know more. I ap… -Tommy ---
**Author:** ![paul.rosenthal](https://avatars.discourse-cdn.com/v4/letter/p/d2c977/32.png) [@paul.rosenthal](https://devforum.zoom.us/u/paul.rosenthal)\ **Post date:** [April 5, 2020, 5:36pm UTC](https://devforum.zoom.us/t/zoom-web-client-is-down/10829/11 "2020-04-05T17:36:03Z")
The web client is back online again. Thanks for the good work. This is an essential feature, especially for users which can’t install propriatary software. ---
**Author:** ![stan\_b](https://avatars.discourse-cdn.com/v4/letter/s/d9b06d/32.png) [@stan\_b](https://devforum.zoom.us/u/stan_b)\ **Post date:** [April 5, 2020, 8:01pm UTC](https://devforum.zoom.us/t/zoom-web-client-is-down/10829/12 "2020-04-05T20:01:49Z")
It is only back if you are okay with forcing all users to log in via username/password, and the Web SDK is still broken in that you can no longer have users join that you are signing with your API key. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [April 6, 2020, 5:57pm UTC](https://devforum.zoom.us/t/zoom-web-client-is-down/10829/13 "2020-04-06T17:57:40Z")
Hey everyone, The [Zoom Web Client](https://support.zoom.us/hc/en-us/articles/214629443-Zoom-Web-Client) is back up. Please see latest update here for the Web SDK: [https://marketplace.zoom.us/docs/guides/getting-started/stay-up-to-date/upcoming-changes/web-sdk](https://marketplace.zoom.us/docs/guides/getting-started/stay-up-to-date/upcoming-changes/web-sdk) Thanks, Tommy ---
**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\ **Post date:** [August 21, 2020, 8:19pm UTC](https://devforum.zoom.us/t/zoom-web-client-is-down/10829/14 "2020-08-21T20:19:18Z")