# Zoom Web SDK Audio problem

**URL:** <https://devforum.zoom.us/t/zoom-web-sdk-audio-problem/31736>\
**Category:** Web\
**Created:** [September 30, 2020, 4:49am UTC](https://devforum.zoom.us/t/zoom-web-sdk-audio-problem/31736 "2020-09-30T04:49:39Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [September 30, 2020, 4:50am UTC](https://devforum.zoom.us/t/zoom-web-sdk-audio-problem/31736/2 "2020-09-30T04:50:22Z")

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Hey @logic1

Thanks for posting on the Zoom Devforum! I am still learning, but I will try my best to help answer your question. 🙂

Checkout this related thread that may have the answer you are looking for:

> [@Problem in Audio](https://devforum.zoom.us/t/-/10038):
>
> We just bought a zoom subscription and currently integrating it in our system. We have opening zoom sessions in iframe inside browser, like this: [https://zoom.us/wc/442099733/join?prefer=1&un=SnVtbWEgQmhhcmFkaWE=](https://zoom.us/wc/442099733/join?prefer=1&un=SnVtbWEgQmhhcmFkaWE=) Description Audio Call and Chat problem. Once the call is connected we can’t hear audio from both host and other paticipents. Chat is also disbaled as attached in image. Only video is showing. Kindly help us in this regard. Our account username is: [Juma.bharadia@m-hospital…](mailto:Juma.bharadia@m-hospital.org)

If this thread did not help, please let us know by replying back here and someone from the Developer Relations team will get back to you shortly.

Thanks,  
DeveloperBot

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