# zoom web sdk is slow when using video calls

**URL:** <https://devforum.zoom.us/t/zoom-web-sdk-is-slow-when-using-video-calls/20955>\
**Category:** Web\
**Created:** [June 10, 2020, 4:39pm UTC](https://devforum.zoom.us/t/zoom-web-sdk-is-slow-when-using-video-calls/20955 "2020-06-10T16:39:08Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![otnasussuga](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/otnasussuga/32/10214_2.png) [@otnasussuga](https://devforum.zoom.us/u/otnasussuga)\
**Post date:** [June 10, 2020, 4:39pm UTC](https://devforum.zoom.us/t/zoom-web-sdk-is-slow-when-using-video-calls/20955/1 "2020-06-10T16:39:08Z")

</div>

**Description**

I use the web zoom sdk, but it’s different from the zoom in mobile and desktop applications, the web zoom sdk is very slow when I run it using video calls, and makes my video interrupted. Is there a solution for that?

---

<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [June 15, 2020, 9:37pm UTC](https://devforum.zoom.us/t/zoom-web-sdk-is-slow-when-using-video-calls/20955/2 "2020-06-15T21:37:38Z")

</div>

Hey @otnasussuga,

Please fill out the post template so we have enough information to assist! 🙂

* * *

**Description**  
A clear and concise description of what the question is.

**Error**  
The full error message or issue you are running into.

**Which version?**  
Knowing the version can help us to identify your issue faster.

**To Reproduce(If applicable)**  
Steps to reproduce the behavior:

1. Go to ‘…’
2. Click on ‘…’
3. Scroll down to ‘…’
4. See error

**Screenshots**  
If applicable, add screenshots to help explain your problem.

**Smartphone (please complete the following information):**

- Device: [e.g. iPhone6]
- OS: [e.g. iOS8.1]
- Version: [e.g. 22]
- Browser:[e.g. Chrome]

## **Additional context** Add any other context about the problem here.

Thanks,  
Tommy

---

<div class="post-metadata">

**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 10:03pm UTC](https://devforum.zoom.us/t/zoom-web-sdk-is-slow-when-using-video-calls/20955/3 "2020-08-21T22:03:21Z")

</div>

Closed on August 21, 2020, 10:03pm UTC


