zoom web sdk is slow when using video calls


I use the web zoom sdk, but it’s different from the zoom in mobile and desktop applications, the web zoom sdk is very slow when I run it using video calls, and makes my video interrupted. Is there a solution for that?

Hey @otnasussuga,

Please fill out the post template so we have enough information to assist! :slight_smile:

A clear and concise description of what the question is.

The full error message or issue you are running into.

Which version?
Knowing the version can help us to identify your issue faster.

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. Go to ‘…’
  2. Click on ‘…’
  3. Scroll down to ‘…’
  4. See error

If applicable, add screenshots to help explain your problem.

Smartphone (please complete the following information):

  • Device: [e.g. iPhone6]
  • OS: [e.g. iOS8.1]
  • Version: [e.g. 22]
  • Browser:[e.g. Chrome]

Additional context
Add any other context about the problem here.