# Zoom Web SDK Meeting Audio Quality Issue

**URL:** <https://devforum.zoom.us/t/zoom-web-sdk-meeting-audio-quality-issue/76899>\
**Category:** Web\
**Tags:** web-meeting-sdk\
**Created:** [October 4, 2022, 7:20am UTC](https://devforum.zoom.us/t/zoom-web-sdk-meeting-audio-quality-issue/76899 "2022-10-04T07:20:22Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![symbol2.286](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/symbol2.286/32/38133_2.png) [@symbol2.286](https://devforum.zoom.us/u/symbol2.286)\
**Post date:** [October 4, 2022, 7:20am UTC](https://devforum.zoom.us/t/zoom-web-sdk-meeting-audio-quality-issue/76899/1 "2022-10-04T07:20:22Z")

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Zoom Web SDK Seems doesn’t have any option for the audio quality management programatically,  
SDK : Zoom Web SDK Component View

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**Description**  
The audio quality of the zoom sdk is not so good, please provide option to manage the quality of the zoom sdk in component view, users are reporting for the poor audio quality with good internet connection and even on same connection other platforms are giving good audio quality

**Which Web Meeting SDK version?**  
2.7

**Troubleshooting Routes**  
Checked the documentation, there is no option provided to manage the audio quality

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**Author:** ![rakhap](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/rakhap/32/36468_2.png) [@rakhap](https://devforum.zoom.us/u/rakhap)\
**Post date:** [October 4, 2022, 8:30am UTC](https://devforum.zoom.us/t/zoom-web-sdk-meeting-audio-quality-issue/76899/2 "2022-10-04T08:30:12Z")

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Sorry out off topic, may I ask a question? i’m using web meeting sdk 2.7.0 via component view, but i can’t open camera or see video host. this is what i got  
 ![err-zoom-sdk](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/0/5/05f36a9018c46d4f943c2b85b0e2008e5d76c93e.png)  
did i miss something? Thanks before

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**Author:** ![symbol2.286](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/symbol2.286/32/38133_2.png) [@symbol2.286](https://devforum.zoom.us/u/symbol2.286)\
**Post date:** [October 7, 2022, 9:41am UTC](https://devforum.zoom.us/t/zoom-web-sdk-meeting-audio-quality-issue/76899/3 "2022-10-07T09:41:54Z")

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Either turn off the hardware accelaration from the UI panel setting icon \> Settings \> Video  
or turn off from the meeting settings to allow hardware accelaration

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**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [October 7, 2022, 10:29pm UTC](https://devforum.zoom.us/t/zoom-web-sdk-meeting-audio-quality-issue/76899/4 "2022-10-07T22:29:53Z")

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@symbol2.286 ,

Thank you for sharing your insight here! For other interested members, here is our help documentation which provides instructions for enabling/disabling hardware acceleration:

> **[Managing advanced screen sharing settings](https://support.zoom.us/hc/en-us/articles/4412661227789-Managing-advanced-screen-sharing-settings)**
>
> The Zoom desktop client includes advanced screen sharing options that provide more control of the shared content and troubleshooting support.
> Note: These features are intended for advanced technica...

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [November 7, 2022, 8:29am UTC](https://devforum.zoom.us/t/zoom-web-sdk-meeting-audio-quality-issue/76899/5 "2022-11-07T08:29:53Z")

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Closed on November 7, 2022, 8:29am UTC

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