# Zoom Web SDK pending to join Session

**URL:** <https://devforum.zoom.us/t/zoom-web-sdk-pending-to-join-session/132699>\
**Category:** Web\
**Created:** [May 13, 2025, 5:43am UTC](https://devforum.zoom.us/t/zoom-web-sdk-pending-to-join-session/132699 "2025-05-13T05:43:24Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![fteng](https://avatars.discourse-cdn.com/v4/letter/f/ec9cab/32.png) [@fteng](https://devforum.zoom.us/u/fteng)\
**Post date:** [May 13, 2025, 5:43am UTC](https://devforum.zoom.us/t/zoom-web-sdk-pending-to-join-session/132699/1 "2025-05-13T05:43:24Z")

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**Description**  
I am using the Zoom Web SDK on iOS 18.4. After upgrading to the latest SDK (v1), I found that users sometimes fail to join a session on Safari (iOS) when using `@zoom/videosdk` version 1.12.16.  
The call to `VideoClient.join()` just hangs indefinitely. After force quitting the app and reopening, it works as expected.

**Device**

- Device: iPhone
- OS: iOS 18.4
- Browser: Safari
- Browser Version: 18.4

**Additional context**  
I have ensured that the `VideoClient` is properly destroyed after the call ends.  
reverting to version 1.12.15 fixed this

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**Author:** ![vic.yang](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/vic.yang/32/24656_2.png) [@vic.yang](https://devforum.zoom.us/u/vic.yang)\
**Post date:** [May 14, 2025, 10:09am UTC](https://devforum.zoom.us/t/zoom-web-sdk-pending-to-join-session/132699/2 "2025-05-14T10:09:48Z")

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Hi @fteng

Thanks for your feedback.

It’s a known issue, and we are working on the root cause and will keep you updated.

Thanks  
Vic

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**Author:** ![fteng](https://avatars.discourse-cdn.com/v4/letter/f/ec9cab/32.png) [@fteng](https://devforum.zoom.us/u/fteng)\
**Post date:** [May 20, 2025, 4:48am UTC](https://devforum.zoom.us/t/zoom-web-sdk-pending-to-join-session/132699/3 "2025-05-20T04:48:17Z")

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Hi Vic  
Thanks for the reply  
Is this fixed in the latest release v1.12.17 ?

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**Author:** ![vic.yang](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/vic.yang/32/24656_2.png) [@vic.yang](https://devforum.zoom.us/u/vic.yang)\
**Post date:** [May 20, 2025, 6:16am UTC](https://devforum.zoom.us/t/zoom-web-sdk-pending-to-join-session/132699/4 "2025-05-20T06:16:35Z")

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Hi @fteng

> Is this fixed in the latest release v1.12.17 ?

Yes. We fixed the issue in Video SDK Web 1.12.17. Sorry for the late reply.

Thanks  
Vic

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [May 20, 2026, 6:17am UTC](https://devforum.zoom.us/t/zoom-web-sdk-pending-to-join-session/132699/5 "2026-05-20T06:17:05Z")

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Closed on May 20, 2026, 6:17am UTC

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