# Zoom Web SDK Recording Button not shown up

**URL:** <https://devforum.zoom.us/t/zoom-web-sdk-recording-button-not-shown-up/107347>\
**Category:** Web\
**Tags:** recording\
**Created:** [April 6, 2024, 2:32pm UTC](https://devforum.zoom.us/t/zoom-web-sdk-recording-button-not-shown-up/107347 "2024-04-06T14:32:55Z")\
**Posts on this page:** 18\
**Page:** 1

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**Author:** ![SaiVenkatesh79](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/saivenkatesh79/32/58155_2.png) [@SaiVenkatesh79](https://devforum.zoom.us/u/SaiVenkatesh79)\
**Post date:** [April 6, 2024, 2:32pm UTC](https://devforum.zoom.us/t/zoom-web-sdk-recording-button-not-shown-up/107347/1 "2024-04-06T14:32:55Z")

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Hi @chunsiong.zoom, Thanks so much for previous problem solutions…  
Now, I’m trying to Record meetings using Zoom Web SDK with my React Application.  
I joined as HOST but I can’t see record button and I’m getting error as shown below

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/d/9/d9b0c54538584ec240c380e3790ffccf7b7b8056.png)  
 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/8/7/87d5c514a51fb0cbc8829efa17f695a4a3c8bcae.png)  
Can U please lok into it…

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<div class="post-metadata">

**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\
**Post date:** [April 8, 2024, 6:18am UTC](https://devforum.zoom.us/t/zoom-web-sdk-recording-button-not-shown-up/107347/2 "2024-04-08T06:18:36Z")

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@SaiVenkatesh79 ,

Could you confirm that you have joined as host by specifying

1. Role :1 in the signature
2. Role : 1 in the join method
3. Looking at participant to see that you are the host

By the way, do you already have a cloud recording plan in place?

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<div class="post-metadata">

**Author:** ![SaiVenkatesh79](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/saivenkatesh79/32/58155_2.png) [@SaiVenkatesh79](https://devforum.zoom.us/u/SaiVenkatesh79)\
**Post date:** [April 8, 2024, 7:56am UTC](https://devforum.zoom.us/t/zoom-web-sdk-recording-button-not-shown-up/107347/3 "2024-04-08T07:56:46Z")

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Thank you for the reply @chunsiong.zoom …

1. ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/9/f/9f4d1696148347aa2b19968073093b65e2a19ee2.png)

2. ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/c/6c541297d0af865850ded0573878cb4a23ef4745.png)

3. ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/b/d/bd5d716fd19e639e3f631dc0c08ba7dae10733e0.png)

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/d/a/da111937e2ea39f12473de653b58835df423200d.png)  
I don’t see record button here

No, I don’t have clous recording plan. otherwise explaing me how to get meeting recordings or downalod?

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<div class="post-metadata">

**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\
**Post date:** [April 8, 2024, 8:31am UTC](https://devforum.zoom.us/t/zoom-web-sdk-recording-button-not-shown-up/107347/4 "2024-04-08T08:31:01Z")

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@SaiVenkatesh79 is it in the more button btw?

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/d/a/da111937e2ea39f12473de653b58835df423200d.png)

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<div class="post-metadata">

**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\
**Post date:** [April 8, 2024, 8:31am UTC](https://devforum.zoom.us/t/zoom-web-sdk-recording-button-not-shown-up/107347/5 "2024-04-08T08:31:32Z")

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@SaiVenkatesh79

On Web SDK, you can only do Cloud Recording. Local recording is not supported on Web SDK.

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<div class="post-metadata">

**Author:** ![SaiVenkatesh79](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/saivenkatesh79/32/58155_2.png) [@SaiVenkatesh79](https://devforum.zoom.us/u/SaiVenkatesh79)\
**Post date:** [April 8, 2024, 8:37am UTC](https://devforum.zoom.us/t/zoom-web-sdk-recording-button-not-shown-up/107347/6 "2024-04-08T08:37:34Z")

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No, its not present in more button @chunsiong.zoom

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/2/1/21a875a5348ae66cafba3380972b8d4a76805f98.png)

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<div class="post-metadata">

**Author:** ![SaiVenkatesh79](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/saivenkatesh79/32/58155_2.png) [@SaiVenkatesh79](https://devforum.zoom.us/u/SaiVenkatesh79)\
**Post date:** [April 8, 2024, 8:38am UTC](https://devforum.zoom.us/t/zoom-web-sdk-recording-button-not-shown-up/107347/7 "2024-04-08T08:38:16Z")

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How to enable cloud recording?

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<div class="post-metadata">

**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\
**Post date:** [April 8, 2024, 8:39am UTC](https://devforum.zoom.us/t/zoom-web-sdk-recording-button-not-shown-up/107347/8 "2024-04-08T08:39:30Z")

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@SaiVenkatesh79

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/8/5/85afb2f43906157dba546a9b90eb44a1aad59d29.png)

[https://support.zoom.com/hc/en/article?id=zm\_kb&sysparm\_article=KB0062627#:~:text=Cloud%20recording%20is%20automatically%20enabled,or%20streamed%20from%20a%20browser](https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062627#:~:text=Cloud%20recording%20is%20automatically%20enabled,or%20streamed%20from%20a%20browser).

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<div class="post-metadata">

**Author:** ![SaiVenkatesh79](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/saivenkatesh79/32/58155_2.png) [@SaiVenkatesh79](https://devforum.zoom.us/u/SaiVenkatesh79)\
**Post date:** [April 8, 2024, 8:51am UTC](https://devforum.zoom.us/t/zoom-web-sdk-recording-button-not-shown-up/107347/9 "2024-04-08T08:51:32Z")

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Do we any other options to record meetings… Or any other SDK’s with download option doe recorded meetings …

@chunsiong.zoom

and please help me to solve record button not shown up issue…

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<div class="post-metadata">

**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\
**Post date:** [April 9, 2024, 2:08am UTC](https://devforum.zoom.us/t/zoom-web-sdk-recording-button-not-shown-up/107347/10 "2024-04-09T02:08:51Z")

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@SaiVenkatesh79

This record button not showing up is not an SDK issue, you need to get a paid account for cloud recording.

There are other options to do local recording meeting using Client SDK (Windows / Linux etc…\_, but you need to implement the conversion of data to readable format, as we only provide you with the raw data.

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<div class="post-metadata">

**Author:** ![SaiVenkatesh79](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/saivenkatesh79/32/58155_2.png) [@SaiVenkatesh79](https://devforum.zoom.us/u/SaiVenkatesh79)\
**Post date:** [April 10, 2024, 7:20am UTC](https://devforum.zoom.us/t/zoom-web-sdk-recording-button-not-shown-up/107347/11 "2024-04-10T07:20:04Z")

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Hi @chunsiong.zoom,  
Can we able to do calls using Zoom Web SDK…  
please share the details about Calling features…  
Thank you

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<div class="post-metadata">

**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\
**Post date:** [April 11, 2024, 4:05am UTC](https://devforum.zoom.us/t/zoom-web-sdk-recording-button-not-shown-up/107347/12 "2024-04-11T04:05:49Z")

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@SaiVenkatesh79 are you asking if Web SDK can do calling to specific individuals in the contacts list?

If that is what you are asking, the answer is no. Meeting SDK does not support direct calling to contacts.

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<div class="post-metadata">

**Author:** ![SaiVenkatesh79](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/saivenkatesh79/32/58155_2.png) [@SaiVenkatesh79](https://devforum.zoom.us/u/SaiVenkatesh79)\
**Post date:** [April 11, 2024, 11:48am UTC](https://devforum.zoom.us/t/zoom-web-sdk-recording-button-not-shown-up/107347/13 "2024-04-11T11:48:42Z")

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Thanks for the reply @chunsiong.zoom ,  
my application need to **create a call** option between customers and vendors via zoom. is there any feature to access in zoom.  
I hope you understand my problem.

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<div class="post-metadata">

**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\
**Post date:** [April 11, 2024, 12:03pm UTC](https://devforum.zoom.us/t/zoom-web-sdk-recording-button-not-shown-up/107347/14 "2024-04-11T12:03:28Z")

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@SaiVenkatesh79 there is no such option to call contacts in SDK.

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<div class="post-metadata">

**Author:** ![mfok](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/mfok/32/59224_2.png) [@mfok](https://devforum.zoom.us/u/mfok)\
**Post date:** [May 17, 2024, 3:54pm UTC](https://devforum.zoom.us/t/zoom-web-sdk-recording-button-not-shown-up/107347/16 "2024-05-17T15:54:55Z")

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@chunsiong.zoom Hi Chun Siong, I have the same issue. Somehow the recording button disappeared after the update. Our Zoom account is PRO.

Please advise how to troubleshoot the problem. In addition, how can we upload any Zoom background theme?

Thank you so much for your attention and support.

Matt

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<div class="post-metadata">

**Author:** ![mfok](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/mfok/32/59224_2.png) [@mfok](https://devforum.zoom.us/u/mfok)\
**Post date:** [May 17, 2024, 3:57pm UTC](https://devforum.zoom.us/t/zoom-web-sdk-recording-button-not-shown-up/107347/17 "2024-05-17T15:57:24Z")

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![Missing Recording Button](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/b/9/b99933d7002bfcd58b3a379ca516ff0810f1877a.jpeg)

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<div class="post-metadata">

**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\
**Post date:** [May 20, 2024, 2:21am UTC](https://devforum.zoom.us/t/zoom-web-sdk-recording-button-not-shown-up/107347/18 "2024-05-20T02:21:01Z")

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@mfok there are a few scenarios which can hide the recording. button

- the host might be able to disable recording at a meeting level
- the init args are used to hide the recording button

I’ll PM you for more details to replicate this on my end

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [June 19, 2024, 12:21pm UTC](https://devforum.zoom.us/t/zoom-web-sdk-recording-button-not-shown-up/107347/19 "2024-06-19T12:21:32Z")

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