# Zoom Web SDK whiteboard file upload

**URL:** <https://devforum.zoom.us/t/zoom-web-sdk-whiteboard-file-upload/102881>\
**Category:** Web\
**Created:** [January 31, 2024, 10:15am UTC](https://devforum.zoom.us/t/zoom-web-sdk-whiteboard-file-upload/102881 "2024-01-31T10:15:33Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![into.devteam](https://avatars.discourse-cdn.com/v4/letter/i/54ee81/32.png) [@into.devteam](https://devforum.zoom.us/u/into.devteam)\
**Post date:** [January 31, 2024, 10:15am UTC](https://devforum.zoom.us/t/zoom-web-sdk-whiteboard-file-upload/102881/1 "2024-01-31T10:15:34Z")

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Hi,  
Whiteboard in Zoom Web SDK throws the following CORS error on file upload

Access to fetch at ‘[https://nws.zoom.us/nws/das/api/v1/documents/XX/upload?name=360\_F\_159183621\_0YTKAAqAA7GI7DlCBfYJ2wfK…](https://nws.zoom.us/nws/das/api/v1/documents/XX/upload?name=360_F_159183621_0YTKAAqAA7GI7DlCBfYJ2wfKbC6Zf30V.jpg)’ from origin ‘[http://localhost:3001](http://localhost:3001/)’ has been blocked by CORS policy: Response to preflight request doesn’t pass access control check: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. If an opaque response serves your needs, set the request’s mode to ‘no-cors’ to fetch the resource with CORS disabled.

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zoomus/websdk: v2.17.0  
node: v18.13.0  
react: v18.2.0

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<div class="post-metadata">

**Author:** ![into.devteam](https://avatars.discourse-cdn.com/v4/letter/i/54ee81/32.png) [@into.devteam](https://devforum.zoom.us/u/into.devteam)\
**Post date:** [February 5, 2024, 11:20am UTC](https://devforum.zoom.us/t/zoom-web-sdk-whiteboard-file-upload/102881/2 "2024-02-05T11:20:55Z")

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Please help, we can’t upload any file to the dashboard using web sdk

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<div class="post-metadata">

**Author:** ![into.devteam](https://avatars.discourse-cdn.com/v4/letter/i/54ee81/32.png) [@into.devteam](https://devforum.zoom.us/u/into.devteam)\
**Post date:** [February 5, 2024, 12:59pm UTC](https://devforum.zoom.us/t/zoom-web-sdk-whiteboard-file-upload/102881/3 "2024-02-05T12:59:39Z")

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@tommy Would you please help me

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<div class="post-metadata">

**Author:** ![into.devteam](https://avatars.discourse-cdn.com/v4/letter/i/54ee81/32.png) [@into.devteam](https://devforum.zoom.us/u/into.devteam)\
**Post date:** [February 7, 2024, 2:13pm UTC](https://devforum.zoom.us/t/zoom-web-sdk-whiteboard-file-upload/102881/4 "2024-02-07T14:13:25Z")

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@tommy I’ve updated it to the last version 3.1.6, and it is still the same

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**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [February 8, 2024, 9:44am UTC](https://devforum.zoom.us/t/zoom-web-sdk-whiteboard-file-upload/102881/5 "2024-02-08T09:44:56Z")

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@into.devteam,

Could you provide the precise steps to replicate the issue you’re encountering? Additionally, have you attempted to use the Chrome Origin Trial or any of the other solutions outlined in the help documentation linked here:

> **[Meeting SDK - web - SharedArrayBuffer](https://developers.zoom.us/docs/meeting-sdk/web/sharedarraybuffer/#how-to-enable-sharedarraybuffer)**
>
> The Zoom Developer Platform is an open platform that allows third-party developers to build applications and integrations upon Zoom’s video-first unified communications platform.

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<div class="post-metadata">

**Author:** ![into.devteam](https://avatars.discourse-cdn.com/v4/letter/i/54ee81/32.png) [@into.devteam](https://devforum.zoom.us/u/into.devteam)\
**Post date:** [February 9, 2024, 8:13am UTC](https://devforum.zoom.us/t/zoom-web-sdk-whiteboard-file-upload/102881/6 "2024-02-09T08:13:19Z")

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Hi,

Yes, I enabled the shared array buffer, although I have the gallery view enabled it is still not working.

I am using the JWT Authentication

Dependencies:

```auto
"@zoom/meetingsdk": "^3.1.6",
"jsrsasign": "^10.8.6",
"react": "16.14.0",
"react-dev-utils": "^12.0.1",
"react-dom": "16.14.0",

```

These errors keep appearing when I try to use the whiteboard:

 ![Screenshot 2024-02-09 at 10.10.56 AM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/b/b/bbb8e1137552eb4384ae79df7f0eb1b0f16a7fff.png)

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<div class="post-metadata">

**Author:** ![into.devteam](https://avatars.discourse-cdn.com/v4/letter/i/54ee81/32.png) [@into.devteam](https://devforum.zoom.us/u/into.devteam)\
**Post date:** [February 11, 2024, 7:57pm UTC](https://devforum.zoom.us/t/zoom-web-sdk-whiteboard-file-upload/102881/7 "2024-02-11T19:57:50Z")

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@donte.zoom Please check it

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<div class="post-metadata">

**Author:** ![rizk.ibrahim](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/rizk.ibrahim/32/43300_2.png) [@rizk.ibrahim](https://devforum.zoom.us/u/rizk.ibrahim)\
**Post date:** [February 12, 2024, 8:09am UTC](https://devforum.zoom.us/t/zoom-web-sdk-whiteboard-file-upload/102881/8 "2024-02-12T08:09:27Z")

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Hi Donte, please can you advise?

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<div class="post-metadata">

**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [February 12, 2024, 5:59pm UTC](https://devforum.zoom.us/t/zoom-web-sdk-whiteboard-file-upload/102881/9 "2024-02-12T17:59:32Z")

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@into.devteam ,  
Thank you for following up. I’ve tested it on my end and confirmed the behavior. I’ve created a ticket (Z-119136) for further investigation and will share updates as they come in.

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<div class="post-metadata">

**Author:** ![into.devteam](https://avatars.discourse-cdn.com/v4/letter/i/54ee81/32.png) [@into.devteam](https://devforum.zoom.us/u/into.devteam)\
**Post date:** [February 13, 2024, 6:54am UTC](https://devforum.zoom.us/t/zoom-web-sdk-whiteboard-file-upload/102881/10 "2024-02-13T06:54:34Z")

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@donte.zoom  
Thanks for letting me know

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<div class="post-metadata">

**Author:** ![into.devteam](https://avatars.discourse-cdn.com/v4/letter/i/54ee81/32.png) [@into.devteam](https://devforum.zoom.us/u/into.devteam)\
**Post date:** [February 19, 2024, 7:32am UTC](https://devforum.zoom.us/t/zoom-web-sdk-whiteboard-file-upload/102881/11 "2024-02-19T07:32:15Z")

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Hi @donte.zoom,

Any news?

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<div class="post-metadata">

**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [February 21, 2024, 12:48am UTC](https://devforum.zoom.us/t/zoom-web-sdk-whiteboard-file-upload/102881/12 "2024-02-21T00:48:31Z")

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> [@donte.zoom](#):
>
> Any news?

Thanks for following up on this! I just checked and there are no updates yet. I’ve asked for more information and will share it as soon as it becomes available.

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [March 22, 2024, 10:48am UTC](https://devforum.zoom.us/t/zoom-web-sdk-whiteboard-file-upload/102881/13 "2024-03-22T10:48:37Z")

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Closed on March 22, 2024, 10:48am UTC

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