# Zoom Webhook not firing for https endpoints

**URL:** <https://devforum.zoom.us/t/zoom-webhook-not-firing-for-https-endpoints/1239>\
**Category:** API and Webhooks\
**Created:** [May 10, 2018, 6:45am UTC](https://devforum.zoom.us/t/zoom-webhook-not-firing-for-https-endpoints/1239 "2018-05-10T06:45:32Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![Thomas\_Stahl](https://avatars.discourse-cdn.com/v4/letter/t/b5ac83/32.png) [@Thomas\_Stahl](https://devforum.zoom.us/u/Thomas_Stahl)\
**Post date:** [May 10, 2018, 6:45am UTC](https://devforum.zoom.us/t/zoom-webhook-not-firing-for-https-endpoints/1239/1 "2018-05-10T06:45:32Z")

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Hi

I have tried it with different servers.

If I use http endpoint then webhook is fired & I receive data but if I am using https url then webhook is never fired.

I have also checked webhook logs it doesn’t log any call with https endpoint which means it never fired.

I am using v2 version.

Anybody faced similar issue?

Thanks&nbsp;

&nbsp;

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**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\
**Post date:** [May 11, 2018, 3:55pm UTC](https://devforum.zoom.us/t/zoom-webhook-not-firing-for-https-endpoints/1239/2 "2018-05-11T15:55:46Z")

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Hi Thomas.&nbsp;

Thanks for letting us know about your issue. Are the endpoints over HTTPS available for POST methods? Also, please send us your account ID to [developersupport@zoom.us](mailto:developersupport@zoom.us) so that we can take a closer look.&nbsp;

Thanks

Michael

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<div class="post-metadata">

**Author:** ![Thomas\_Stahl](https://avatars.discourse-cdn.com/v4/letter/t/b5ac83/32.png) [@Thomas\_Stahl](https://devforum.zoom.us/u/Thomas_Stahl)\
**Post date:** [May 14, 2018, 9:55am UTC](https://devforum.zoom.us/t/zoom-webhook-not-firing-for-https-endpoints/1239/3 "2018-05-14T09:55:56Z")

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Thanks Micheal

I have already created a support ticket last week from my account&nbsp; & the issue have’t been fixed yet.

&nbsp;

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**Author:** ![MoneyTrax\_Training](https://avatars.discourse-cdn.com/v4/letter/m/8491ac/32.png) [@MoneyTrax\_Training](https://devforum.zoom.us/u/MoneyTrax_Training)\
**Post date:** [May 17, 2018, 6:50pm UTC](https://devforum.zoom.us/t/zoom-webhook-not-firing-for-https-endpoints/1239/4 "2018-05-17T18:50:26Z")

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I have the exact same issue. Webhooks did not fire to my https endpoint.&nbsp; Changed to http: and now webhook fires, however $\_POST array is empty (php endpoint). I currently have my account set to send all events (testing functionality). I’m wondering if there is anything else I need to configure to get something useful from webhooks?

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**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\
**Post date:** [May 17, 2018, 7:55pm UTC](https://devforum.zoom.us/t/zoom-webhook-not-firing-for-https-endpoints/1239/5 "2018-05-17T19:55:02Z")

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Hi MoneyTrax,&nbsp;

We support both HTTPS and HTTP endpoints. Please send an email along with your account ID and endpoint to&nbsp;[developersupport@zoom.us](mailto:developersupport@zoom.us)&nbsp;so that we can take a closer look.&nbsp;

Thanks

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<div class="post-metadata">

**Author:** ![Thomas\_Stahl](https://avatars.discourse-cdn.com/v4/letter/t/b5ac83/32.png) [@Thomas\_Stahl](https://devforum.zoom.us/u/Thomas_Stahl)\
**Post date:** [May 18, 2018, 9:40am UTC](https://devforum.zoom.us/t/zoom-webhook-not-firing-for-https-endpoints/1239/6 "2018-05-18T09:40:22Z")

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Hi&nbsp;Michael

&nbsp;

Can you please check if there is issue with webhooks not working with sites using Let’s encrypt ssl certificate.

I have 2 different servers & it’s not working for any of them.

Both servers have Let’s encrypt ssl certificate installed.

&nbsp;

&nbsp;

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<div class="post-metadata">

**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\
**Post date:** [May 18, 2018, 5:45pm UTC](https://devforum.zoom.us/t/zoom-webhook-not-firing-for-https-endpoints/1239/7 "2018-05-18T17:45:27Z")

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Hi Thomas,&nbsp;

Our developers are still looking into this issue. Could you tell us what&nbsp;TLS version you are using?

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<div class="post-metadata">

**Author:** ![Thomas\_Stahl](https://avatars.discourse-cdn.com/v4/letter/t/b5ac83/32.png) [@Thomas\_Stahl](https://devforum.zoom.us/u/Thomas_Stahl)\
**Post date:** [May 19, 2018, 5:30am UTC](https://devforum.zoom.us/t/zoom-webhook-not-firing-for-https-endpoints/1239/8 "2018-05-19T05:30:41Z")

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Hi

&nbsp;

I have asked my hosting provider about TLS version.

Meanwhile I tested my ssl with online tool, see attached screenshot.

Does it contains the information you need ?

&nbsp;

 ![](https://support.zoom.us/hc/user_images/gFlav6BXPul_X1w4CPrfkQ.png)

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<div class="post-metadata">

**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\
**Post date:** [May 22, 2018, 4:30pm UTC](https://devforum.zoom.us/t/zoom-webhook-not-firing-for-https-endpoints/1239/9 "2018-05-22T16:30:56Z")

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Hi Thomas,&nbsp;

Thanks for providing us the information. We are planning to update our JDK on our end to resolve the issue with HTTPS. The update should take place during our May release.&nbsp;&nbsp;

&nbsp;

&nbsp;

&nbsp;

Thanks

Michael

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<div class="post-metadata">

**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\
**Post date:** [May 28, 2018, 6:00pm UTC](https://devforum.zoom.us/t/zoom-webhook-not-firing-for-https-endpoints/1239/10 "2018-05-28T18:00:04Z")

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Hi Thomas,&nbsp;

We have updated our JDK on our side to fix the issue. Can you test to see if your HTTPS endpoints are working now?

Thanks

Michael

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<div class="post-metadata">

**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 5:41pm UTC](https://devforum.zoom.us/t/zoom-webhook-not-firing-for-https-endpoints/1239/11 "2020-08-21T17:41:37Z")

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Closed on August 21, 2020, 5:41pm UTC


