# Zoom Webinar issues

**URL:** <https://devforum.zoom.us/t/zoom-webinar-issues/95965>\
**Category:** Webinars\
**Tags:** video-sdk\
**Created:** [September 28, 2023, 2:01pm UTC](https://devforum.zoom.us/t/zoom-webinar-issues/95965 "2023-09-28T14:01:59Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Duuzra](https://avatars.discourse-cdn.com/v4/letter/d/cc9497/32.png) [@Duuzra](https://devforum.zoom.us/u/Duuzra)\
**Post date:** [September 28, 2023, 2:01pm UTC](https://devforum.zoom.us/t/zoom-webinar-issues/95965/1 "2023-09-28T14:01:59Z")

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Hello,

We are are using Zoom SDK which is integrated in our platform. (Zoom Webinar)  
If using the latest version we are encountering following issues:  
(Issues has been found on Windows computers except for issue “5”)

**1** , If host promotes attendee as a panelist ,sometimes attendee gets stuck on “connecting” message

**2** , In case Attendee manages to become panelist - inability to turn Camera or Microphone ON

**3**. Inability to join audio as the button is greyed out

We’ve tried to roll back a version. Following are the issues which persists in both versions:  
**4** , If user has been promoted to panelist and decides to leave on refresh the page and comes back he receives “Invalid token” issue

**5** , on iPad (iOS 17) User join and is promoted to become a panelist he can turn his camera on but nobody will see him.

Could you please advise if these issues are fixable?

pics

> **[Sign In | Zoom](https://zoom.us/signin)**
>
> Sign in to your Zoom account to join a meeting, update your profile, change your settings, and more!

> **[Sign In | Zoom](https://zoom.us/signin)**
>
> Sign in to your Zoom account to join a meeting, update your profile, change your settings, and more!

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [October 2, 2023, 2:30pm UTC](https://devforum.zoom.us/t/zoom-webinar-issues/95965/2 "2023-10-02T14:30:46Z")

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HI @Duuzra  
Thanks for reaching out to us!  
Are you still having these issues on your end?  
What version of the meeting SDK are you using? Is this meeting WEB sdk?
