# Zoom webs dk audio issues

**URL:** <https://devforum.zoom.us/t/zoom-webs-dk-audio-issues/112984>\
**Category:** Web\
**Created:** [July 3, 2024, 9:52am UTC](https://devforum.zoom.us/t/zoom-webs-dk-audio-issues/112984 "2024-07-03T09:52:29Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![abaco](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/abaco/32/61117_2.png) [@abaco](https://devforum.zoom.us/u/abaco)\
**Post date:** [July 3, 2024, 9:52am UTC](https://devforum.zoom.us/t/zoom-webs-dk-audio-issues/112984/1 "2024-07-03T09:52:29Z")

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Hi,

we are using zoom web sdk, version 2.17.0. for a web app we are developing.

Sometimes, the microphone icon jumps to headphone (and disconnects the audio) repeatedly during a call. If the user presses the bottom, the mic comes back, but it will jump again to headphone.

It has happened several times with different users, all of them using Chrome (I suppose last or faily new versions)

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [July 3, 2024, 7:11pm UTC](https://devforum.zoom.us/t/zoom-webs-dk-audio-issues/112984/2 "2024-07-03T19:11:08Z")

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Hi @abaco ,

Please try testing with latest issue. It’s likely this is [something resolved as we are now on version 3.8.0](https://developers.zoom.us/changelog/meeting-sdk/web/). We recommend updating to the latest version as soon as possible, whenever possible for reasons like this.

Before upgrading please note these guides:

- [Meeting SDK - Minimum version policy](https://developers.zoom.us/docs/meeting-sdk/minimum-version/)
- [Meeting SDK upgrade guide](https://developers.zoom.us/docs/meeting-sdk/sdk-upgrade-guide/)

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [August 3, 2024, 5:12am UTC](https://devforum.zoom.us/t/zoom-webs-dk-audio-issues/112984/4 "2024-08-03T05:12:08Z")

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Closed on August 3, 2024, 5:12am UTC

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