# Zoom Window SDK App Crash

**URL:** <https://devforum.zoom.us/t/zoom-window-sdk-app-crash/63161>\
**Category:** Windows\
**Created:** [January 25, 2022, 2:32pm UTC](https://devforum.zoom.us/t/zoom-window-sdk-app-crash/63161 "2022-01-25T14:32:05Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![khairul.azmie](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/khairul.azmie/32/34433_2.png) [@khairul.azmie](https://devforum.zoom.us/u/khairul.azmie)\
**Post date:** [January 25, 2022, 2:32pm UTC](https://devforum.zoom.us/t/zoom-window-sdk-app-crash/63161/1 "2022-01-25T14:32:05Z")

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**Description**  
I’m using zoom window SDK with C# wrapper. During the meeting. sometime the zoom ui crash and terminate the application.

**Which Windows Meeting SDK version?**  
Zoom C# Wrapper SDK - 5.7.6.1081

Here is the log files from zoom sdk log folder

> **[zoom\_logs.zip](https://drive.google.com/file/d/1JxKmUSfL8W11WBIN7wApOWx9QE4mwJGZ/view?usp=sharing)**
>
> Google Drive file.

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**Author:** ![jon.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jon.zoom/32/13495_2.png) [@jon.zoom](https://devforum.zoom.us/u/jon.zoom)\
**Post date:** [January 25, 2022, 11:02pm UTC](https://devforum.zoom.us/t/zoom-window-sdk-app-crash/63161/2 "2022-01-25T23:02:21Z")

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Hi @khairul.azmie, thanks for using our SDK.

Is this crash reproducible on the latest version of the SDK? Also, can you please provide steps to reproduce so that we can investigate this?

Thanks!

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<div class="post-metadata">

**Author:** ![khairul.azmie](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/khairul.azmie/32/34433_2.png) [@khairul.azmie](https://devforum.zoom.us/u/khairul.azmie)\
**Post date:** [January 26, 2022, 8:34am UTC](https://devforum.zoom.us/t/zoom-window-sdk-app-crash/63161/3 "2022-01-26T08:34:43Z")

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Its hard to reproduce. The crash happened randomly.

SDK version 5.7.1081

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<div class="post-metadata">

**Author:** ![jon.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jon.zoom/32/13495_2.png) [@jon.zoom](https://devforum.zoom.us/u/jon.zoom)\
**Post date:** [January 29, 2022, 12:21am UTC](https://devforum.zoom.us/t/zoom-window-sdk-app-crash/63161/4 "2022-01-29T00:21:31Z")

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Hi @khairul.azmie,

Unfortunately without additional information, we don’t really have the ability to investigate this. Please let me know if you are able to reproduce or provide any additional context around this crash.

Thanks!

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<div class="post-metadata">

**Author:** ![khairul.azmie](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/khairul.azmie/32/34433_2.png) [@khairul.azmie](https://devforum.zoom.us/u/khairul.azmie)\
**Post date:** [January 29, 2022, 11:07am UTC](https://devforum.zoom.us/t/zoom-window-sdk-app-crash/63161/5 "2022-01-29T11:07:47Z")

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After upgrade to latest SDK it working perfectly now. Thanks

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<div class="post-metadata">

**Author:** ![jon.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jon.zoom/32/13495_2.png) [@jon.zoom](https://devforum.zoom.us/u/jon.zoom)\
**Post date:** [January 31, 2022, 9:36pm UTC](https://devforum.zoom.us/t/zoom-window-sdk-app-crash/63161/6 "2022-01-31T21:36:48Z")

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That’s great to hear! Please don’t hesitate to reach out in a new topic with any additional questions. 🙂

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<div class="post-metadata">

**Author:** ![jon.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jon.zoom/32/13495_2.png) [@jon.zoom](https://devforum.zoom.us/u/jon.zoom)\
**Post date:** [January 31, 2022, 9:36pm UTC](https://devforum.zoom.us/t/zoom-window-sdk-app-crash/63161/7 "2022-01-31T21:36:51Z")

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Closed on January 31, 2022, 9:36pm UTC