# Zoom - Workday Activation error

**URL:** <https://devforum.zoom.us/t/zoom-workday-activation-error/83871>\
**Category:** Authentication\
**Created:** [February 28, 2023, 4:32pm UTC](https://devforum.zoom.us/t/zoom-workday-activation-error/83871 "2023-02-28T16:32:40Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![sonali.prajapati](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/sonali.prajapati/32/45935_2.png) [@sonali.prajapati](https://devforum.zoom.us/u/sonali.prajapati)\
**Post date:** [February 28, 2023, 4:32pm UTC](https://devforum.zoom.us/t/zoom-workday-activation-error/83871/1 "2023-02-28T16:32:41Z")

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Hi All,

My vendor is trying to activate Zoom - Workday which was working fine earlier and now throwing error as : There was an error processing your request. Please return to your home page and try again. If the problem persists, please contact your Workday administrator. Auth Gateway Error Case: C3C4E3LEOEXN89

I have followed all instruction provided on similar post and configured links at zoom as below:

Redirect URL for OAuth : https://…/XYZ1/authorize

Allow List :

https://…/ccx/oauth2/XYZ1/token and above link with other standard workday links.

We tried using **token** link in Redirect OAUTH URL, its throwing error : the requested resource is not available

We tried changing Client ID and Client Secret in Zoom and configured the same at workday as well. Still its not working.  
Any help troubleshooting this will be highly appreciated. Thank you!

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [March 1, 2023, 4:23pm UTC](https://devforum.zoom.us/t/zoom-workday-activation-error/83871/2 "2023-03-01T16:23:57Z")

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Hi @sonali.prajapati  
Thanks for reaching out to the zoom Developer forum and welcome to our community!  
Have you been able to fix this issue on your end?  
Here is a support article on how to configure the Workday app

> **[Admin configuration for the Workday App](https://support.zoom.us/hc/en-us/articles/11497312717325-Admin-configuration-for-the-Workday-App)**
>
> Before users can connect their Workday accounts to the Workday app in Team Chat, an Admin with appropriate permissions must do some initial configuration within their Workday account. This must be ...

Hope this helps,  
Elisa

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**Author:** ![sonali.prajapati](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/sonali.prajapati/32/45935_2.png) [@sonali.prajapati](https://devforum.zoom.us/u/sonali.prajapati)\
**Post date:** [March 2, 2023, 3:50pm UTC](https://devforum.zoom.us/t/zoom-workday-activation-error/83871/3 "2023-03-02T15:50:25Z")

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Hi @elisa.zoom ,

This is something to create a new integration i.e **INT Workday to ZoomChat Events Outbound** which i believe for activating workday app at zoom. However in my case client is trying to connect workday via OAUTH.

Hence provided Workday’s links in redirect URL and Allow list URL and when adding the same its throwing error “There was an error processing your request. Please return to your home page and try again. If the problem persists, please contact your Workday administrator. Auth Gateway Error Case: C3C4E3LEOEXN89”

is this something to be done in Workday? OR any steps missing here ?  
Thank you!

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**Author:** ![cdcosta](https://avatars.discourse-cdn.com/v4/letter/c/9fc29f/32.png) [@cdcosta](https://devforum.zoom.us/u/cdcosta)\
**Post date:** [September 21, 2024, 12:40pm UTC](https://devforum.zoom.us/t/zoom-workday-activation-error/83871/4 "2024-09-21T12:40:30Z")

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Hi, was this issue resolved, what was the solution?