# ZoomMtg.init: The account don't enable API

**URL:** <https://devforum.zoom.us/t/zoommtg-init-the-account-dont-enable-api/3930>\
**Category:** Web\
**Created:** [April 11, 2019, 8:45pm UTC](https://devforum.zoom.us/t/zoommtg-init-the-account-dont-enable-api/3930 "2019-04-11T20:45:42Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![m365x958648](https://avatars.discourse-cdn.com/v4/letter/m/b9bd4f/32.png) [@m365x958648](https://devforum.zoom.us/u/m365x958648)\
**Post date:** [April 11, 2019, 8:45pm UTC](https://devforum.zoom.us/t/zoommtg-init-the-account-dont-enable-api/3930/1 "2019-04-11T20:45:42Z")

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I’m using the example provided on github ([https://github.com/zoom/sample-app-web](https://github.com/zoom/sample-app-web)) and trying to connect to a meeting. Basically I followed the steps described here: [https://marketplace.zoom.us/docs/sdk/native-sdks/Web-Client-SDK/api-reference](https://marketplace.zoom.us/docs/sdk/native-sdks/Web-Client-SDK/api-reference). The only thing I changed is the API\_KEY and API\_SECRET but I get following response:

`{ method: "join", status: false, errorCode: 1, errorMessage: "The account don't enable API.", result: null }`

I have a pro account and created and app in the market place:

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/1X/f49b82aa43225376d0b7062013873400f4f68280.png)

It seems like something on the account is wrong and not that there’s a problem in the code…

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<div class="post-metadata">

**Author:** ![ojus.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ojus.zoom/32/734_2.png) [@ojus.zoom](https://devforum.zoom.us/u/ojus.zoom)\
**Post date:** [April 11, 2019, 10:20pm UTC](https://devforum.zoom.us/t/zoommtg-init-the-account-dont-enable-api/3930/2 "2019-04-11T22:20:07Z")

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@m365x958648 We are looking at your issue and will get back to you shortly

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<div class="post-metadata">

**Author:** ![ojus.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ojus.zoom/32/734_2.png) [@ojus.zoom](https://devforum.zoom.us/u/ojus.zoom)\
**Post date:** [April 11, 2019, 10:33pm UTC](https://devforum.zoom.us/t/zoommtg-init-the-account-dont-enable-api/3930/3 "2019-04-11T22:33:58Z")

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@m365x958648

Can you please make sure that the app is activated and the account has developer privileges?

You need to have developer privileges enabled within your Zoom account. You can do so by logging into your [Zoom.us](http://Zoom.us) portal

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**Author:** ![ojus.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ojus.zoom/32/734_2.png) [@ojus.zoom](https://devforum.zoom.us/u/ojus.zoom)\
**Post date:** [April 11, 2019, 10:50pm UTC](https://devforum.zoom.us/t/zoommtg-init-the-account-dont-enable-api/3930/4 "2019-04-11T22:50:55Z")

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@m365x958648,  
it seems you are using the wrong keys. Please make sure that you are JWT enabled App, and you need to use API key secrets instead SDK keys.

For more information please visit [https://marketplace.zoom.us/docs/sdk/native-sdks/Web-Client-SDK/getting-started/prerequisites](https://marketplace.zoom.us/docs/sdk/native-sdks/Web-Client-SDK/getting-started/prerequisites)

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<div class="post-metadata">

**Author:** ![m365x958648](https://avatars.discourse-cdn.com/v4/letter/m/b9bd4f/32.png) [@m365x958648](https://devforum.zoom.us/u/m365x958648)\
**Post date:** [April 12, 2019, 6:08am UTC](https://devforum.zoom.us/t/zoommtg-init-the-account-dont-enable-api/3930/5 "2019-04-12T06:08:32Z")

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Excellent, thank you very much. You are right, switching to the JWT enabled app and using the key and secret from there did the job. Thanks!

I somehow didn’t find that information. Maybe it would be good to have this stuff directly in the github repo, or at least linked from there.

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<div class="post-metadata">

**Author:** ![ojus.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ojus.zoom/32/734_2.png) [@ojus.zoom](https://devforum.zoom.us/u/ojus.zoom)\
**Post date:** [April 12, 2019, 9:39pm UTC](https://devforum.zoom.us/t/zoommtg-init-the-account-dont-enable-api/3930/6 "2019-04-12T21:39:48Z")

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@m365x958648 Thank you for the feedback. I will pass this to the concerned team, so that they can consider adding these features in our future releases.

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**Author:** ![Inkerz](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/inkerz/32/799_2.png) [@Inkerz](https://devforum.zoom.us/u/Inkerz)\
**Post date:** [May 3, 2019, 10:47pm UTC](https://devforum.zoom.us/t/zoommtg-init-the-account-dont-enable-api/3930/7 "2019-05-03T22:47:36Z")

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Hello, I have the exact same issue.

I have tried using SDK credentials and API key/secret. Same problem.

How can you help?

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<div class="post-metadata">

**Author:** ![ojus.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ojus.zoom/32/734_2.png) [@ojus.zoom](https://devforum.zoom.us/u/ojus.zoom)\
**Post date:** [May 3, 2019, 11:07pm UTC](https://devforum.zoom.us/t/zoommtg-init-the-account-dont-enable-api/3930/8 "2019-05-03T23:07:26Z")

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Hi @Inkerz,

Did you try the recommendations that we suggested here?

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<div class="post-metadata">

**Author:** ![Inkerz](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/inkerz/32/799_2.png) [@Inkerz](https://devforum.zoom.us/u/Inkerz)\
**Post date:** [May 4, 2019, 4:15pm UTC](https://devforum.zoom.us/t/zoommtg-init-the-account-dont-enable-api/3930/9 "2019-05-04T16:15:31Z")

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Yes, I did try to use SDK credentials or API key/secret.  
The App is JWT enabled.

However, I couldn’t find the developer privileges option in Zoom portal, could you point me out where to change that?

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<div class="post-metadata">

**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\
**Post date:** [May 6, 2019, 3:24pm UTC](https://devforum.zoom.us/t/zoommtg-init-the-account-dont-enable-api/3930/10 "2019-05-06T15:24:50Z")

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@Inkerz,

Within your Zoom portal under Role management -\> Role Settings -\> You’ll need to make sure **Zoom for Developers** are selected and have that members for your account have that as a role.

 ![54%20AM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/1X/a3feaf0fd3c1909ee32be6030e6d5913f34d1494.png)

 ![59%20AM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/1X/a4ab9d463483557371ce2305359ad3759c59e67e.png)

Thanks

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<div class="post-metadata">

**Author:** ![Inkerz](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/inkerz/32/799_2.png) [@Inkerz](https://devforum.zoom.us/u/Inkerz)\
**Post date:** [May 9, 2019, 10:42am UTC](https://devforum.zoom.us/t/zoommtg-init-the-account-dont-enable-api/3930/11 "2019-05-09T10:42:37Z")

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I could not see this because Billing was not activated. It is now activated, and I put the Developers role to my account however, I still get the same error…

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<div class="post-metadata">

**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\
**Post date:** [May 9, 2019, 7:28pm UTC](https://devforum.zoom.us/t/zoommtg-init-the-account-dont-enable-api/3930/12 "2019-05-09T19:28:41Z")

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Hi @Inkerz,

We took a look at your account, looks like it’s a Free account. Currently, you will need a Pro account or a Free Trial account by contacting our support team to make sure your account is enabled to use the API Key/Secret.

Thanks

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<div class="post-metadata">

**Author:** ![thulasi.sri0](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/thulasi.sri0/32/2578_2.png) [@thulasi.sri0](https://devforum.zoom.us/u/thulasi.sri0)\
**Post date:** [December 10, 2019, 3:18pm UTC](https://devforum.zoom.us/t/zoommtg-init-the-account-dont-enable-api/3930/13 "2019-12-10T15:18:24Z")

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I have pro account and JWT is also enabled , we are using JWT API key and secret key .

Zoom for developers also enabled.

but still getting same error , can any one help on this?

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [December 10, 2019, 11:14pm UTC](https://devforum.zoom.us/t/zoommtg-init-the-account-dont-enable-api/3930/14 "2019-12-10T23:14:15Z")

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Hey @thulasi.sri0,

Just replied to your post here:

> [@Javascript web sdk says "Your account don't enable api"](https://devforum.zoom.us/t/javascript-web-sdk-says-your-account-dont-enable-api/7011):
>
> I am using Javascript Web sdk to join meeting using attached code " ZoomMtg.init({ leaveUrl: ‘’, isSupportAV: true, videoDrag: true, //optional, success: function (res) { [//console.log](https://console.log)(res); ZoomMtg.join( { meetingNumber:, userName: ‘’, signature: signature, apiKey: ‘’, userEmail: ‘’, passWord: '’’’, success: function(res){ $(’#nav-tool’).hide(); console.log(‘join meeting success’); }, error: function(res) { console.log(res); if(res.errorMessage){ console.log(res); } } } …

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![rendyerasoft](https://avatars.discourse-cdn.com/v4/letter/r/e480ec/32.png) [@rendyerasoft](https://devforum.zoom.us/u/rendyerasoft)\
**Post date:** [March 16, 2020, 10:50am UTC](https://devforum.zoom.us/t/zoommtg-init-the-account-dont-enable-api/3930/15 "2020-03-16T10:50:04Z")

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i have same issue :  
status":false,“errorCode”:200,“errorMessage”:"The account don’t enable API.

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [March 16, 2020, 5:10pm UTC](https://devforum.zoom.us/t/zoommtg-init-the-account-dont-enable-api/3930/16 "2020-03-16T17:10:36Z")

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Hey @rendyerasoft,

Looks like you have a free basic account. You will need to [upgrade to at least Pro](https://zoom.us/pricing), or request a free trial here: [isv@zoom.us](mailto:isv@zoom.us).

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![rendyerasoft](https://avatars.discourse-cdn.com/v4/letter/r/e480ec/32.png) [@rendyerasoft](https://devforum.zoom.us/u/rendyerasoft)\
**Post date:** [March 18, 2020, 2:57am UTC](https://devforum.zoom.us/t/zoommtg-init-the-account-dont-enable-api/3930/17 "2020-03-18T02:57:35Z")

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“…8. The only thing I changed is the API\_KEY and API\_SECRET but I get following response:…”

i have pro account…  
and i already solved the issue, i need to add email and password input in index file

thank you for your respons

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<div class="post-metadata">

**Author:** ![rendyerasoft](https://avatars.discourse-cdn.com/v4/letter/r/e480ec/32.png) [@rendyerasoft](https://devforum.zoom.us/u/rendyerasoft)\
**Post date:** [March 18, 2020, 3:00am UTC](https://devforum.zoom.us/t/zoommtg-init-the-account-dont-enable-api/3930/18 "2020-03-18T03:00:45Z")

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hi Tommy, are zoom have method or endpoint for end the meeting?.. both for mobile sdk and web sdk.

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<div class="post-metadata">

**Author:** ![rendyerasoft](https://avatars.discourse-cdn.com/v4/letter/r/e480ec/32.png) [@rendyerasoft](https://devforum.zoom.us/u/rendyerasoft)\
**Post date:** [March 18, 2020, 3:03am UTC](https://devforum.zoom.us/t/zoommtg-init-the-account-dont-enable-api/3930/19 "2020-03-18T03:03:00Z")

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and can you give me info …how to disable meeting number and invite button ?

thank you Tommy

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [March 18, 2020, 3:57pm UTC](https://devforum.zoom.us/t/zoommtg-init-the-account-dont-enable-api/3930/20 "2020-03-18T15:57:28Z")

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Hey @rendyerasoft,

You can end the meeting via the [Update Meeting Status API endpoint](https://marketplace.zoom.us/docs/api-reference/zoom-api/meetings/meetingstatus) or this function in the [Web SDK](https://zoom.github.io/sample-app-web/ZoomMtg.html#endMeeting).

To disable invite button, use this [Web SDK function](https://zoom.github.io/sample-app-web/ZoomMtg.html#showInviteFunction).

Thanks,  
Tommy

[Next page](https://devforum.zoom.us/t/zoommtg-init-the-account-dont-enable-api/3930.md?page=2)
