# ZR-CSAPI's login password for making SSH connection changing randomly

**URL:** <https://devforum.zoom.us/t/zr-csapis-login-password-for-making-ssh-connection-changing-randomly/77653>\
**Category:** Meetings\
**Created:** [October 20, 2022, 6:09am UTC](https://devforum.zoom.us/t/zr-csapis-login-password-for-making-ssh-connection-changing-randomly/77653 "2022-10-20T06:09:41Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![aditya.tawar](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/aditya.tawar/32/36535_2.png) [@aditya.tawar](https://devforum.zoom.us/u/aditya.tawar)\
**Post date:** [October 20, 2022, 6:09am UTC](https://devforum.zoom.us/t/zr-csapis-login-password-for-making-ssh-connection-changing-randomly/77653/1 "2022-10-20T06:09:41Z")

</div>

**Versions Used**  
ZRCSAPI Version : 5.11.3.1634  
ZAAPI Release: 1.1  
ZRCSAPI is running on the windows machine.

**Error?**  
Auth Failed

**Issue Description**  
Connection with ZRCSAPI over SSH breaks with Auth Failed error even Zoom rooms native app stops working and if we try to SSH on the ZRCSAPI manually it says the password is wrong. For resolving this there are two steps

1. leave the system for an hour then it starts accepting connections with the same password.
2. reboot the host machine of ZRCSAPI.

**How To Reproduce**  
_Steps to reproduce the behavior:_  
_1. just keep the setup running for 2 to 3 days then this issue gets reproduced_

**Our Observations**  
This seems to be a version-specific issue as we are using 5.9 and 5.10 versions also on both of the versions we are not facing this. Only on the 5.11 version, we are facing this issue.