Unable to add new nor access or edit existing server-to-server apps

Daniel
Tue, 16 Sep 2025 17:18:32 +0000
App Marketplace

Description
We have a couple of created apps that are in the “Activated” status that we seem to no longer be able to access to edit. Both have a “No access” and “Unable to view the app. Contact administrator for access.” tooltip. However, I was the creator of the app and am an admin as well.

With a permalink that we have (/develop/apps//information) we’re able to view the apps but the banner at the top says “View-only app. You don’t have the permission to edit.”

We’re also unable to add a new server-to-server app, the option seems to be grayed out.

How To Reproduce

1. Navigate to App Marketplace

2. Develop > Build app > Server to Server OAuth App is grayed out > Cancel

3. Created apps show “No access” and can’t click into them

4. Navigate to one of the apps using a permalink with the app id at /develop/apps/<app-id>/information

5. Banner at top shows “View-only app” and can’t edit anything

5 posts - 4 participants