Unable to Add General Team Chat App to Zoom Channels

Dheeraj
Fri, 22 Nov 2024 09:00:01 +0000
Zoom Apps

Hi Everyone,

I successfully installed my General Team Chat App in my organization’s Zoom account. However, when users with the roles of Developers or Admins attempt to add the app to a channel, the app name does not appear in the list for them to add.

Interestingly, all users can still use the app via the slash command (/ai_bot) without adding it to a channel. However, I would prefer users to add the app to a channel first and then access it.

Has anyone faced a similar issue or know how to resolve this?

Any guidance or suggestions would be greatly appreciated.

Thanks in advance!

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