The error code -2 in using the meeting SDK

zan
Wed, 10 Nov 2021 04:03:16 +0000
Web

Description
It displays error code -2 when joining the meeting

Browser Console Error
Browser Chrome 81

Which Web Meeting SDK version?
1.9.6

To Reproduce(If applicable)
Steps to reproduce the behaviour:

1. Go to join the meeting

2. Waiting for loading to join the meeting

3. Get this error code -2

Screenshots

Something went wrong.
The server encountered an internal error and unable to process your request.
Error code: -2
With Retry button and Exit button

Device (please complete the following information):

Device: Dell

OS: [e.g. macOS 11]

Browser: Chrome

Browser Version 88.0.4324.150 (Official Build) (x86_64)

Do you know why using meeting sdk have this error code: -2? Thank you so much.

4 posts - 3 participants