# \#recording **URL:** https://devforum.zoom.us/tag/recording/18.md [Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md) --- ## [Manual Domain Verification Request: zoom-backup-callback.pages.dev (Cloudflare Pages)](https://devforum.zoom.us/t/manual-domain-verification-request-zoom-backup-callback-pages-dev-cloudflare-pages/146612)
**Author:** [@jevoun](https://devforum.zoom.us/u/jevoun)\ **Replies:** 2\ **Last updated:** [September 25, 2026, 4:57am UTC](https://devforum.zoom.us/t/manual-domain-verification-request-zoom-backup-callback-pages-dev-cloudflare-pages/146612 "2026-09-25T04:57:56Z")
Hello Zoom Marketplace Team, I am requesting manual domain verification for our application: Zoom BackUpz. Our OAuth callback and compliance documentation are hosted on Cloudflare Pages under the subdomain zoom-backup-… --- ## [Does the under-16 restriction apply to meeting participants, or only to who authorizes the app?](https://devforum.zoom.us/t/does-the-under-16-restriction-apply-to-meeting-participants-or-only-to-who-authorizes-the-app/146441)
**Author:** [@Sherif1](https://devforum.zoom.us/u/Sherif1)\ **Replies:** 1\ **Last updated:** [September 22, 2026, 2:26pm UTC](https://devforum.zoom.us/t/does-the-under-16-restriction-apply-to-meeting-participants-or-only-to-who-authorizes-the-app/146441 "2026-09-22T14:26:38Z")
Our app is authorized exclusively by adult teachers (never by students). Some students whose Zoom-recorded lessons are processed by our app (as passive meeting participants, not as app users or authorizers) are under … --- ## [Cloud recording shows in My Recordings but cannot be viewed or downloaded](https://devforum.zoom.us/t/cloud-recording-shows-in-my-recordings-but-cannot-be-viewed-or-downloaded/146620)
**Author:** [@Daniel43](https://devforum.zoom.us/u/Daniel43)\ **Replies:** 1\ **Last updated:** [September 21, 2026, 7:48pm UTC](https://devforum.zoom.us/t/cloud-recording-shows-in-my-recordings-but-cannot-be-viewed-or-downloaded/146620 "2026-09-21T19:48:07Z")
Hi everyone, I’m hoping someone here has run into this particular Zoom cloud-recording issue. I have a recording that was transferred from one Zoom account/user to another. After the transfer, the recording appears in … --- ## [How to Upgrade a Free Video SDK PAYG Account for Cloud Recording and Post-Session Transcription?](https://devforum.zoom.us/t/how-to-upgrade-a-free-video-sdk-payg-account-for-cloud-recording-and-post-session-transcription/146150)
**Author:** [@Thi1](https://devforum.zoom.us/u/Thi1)\ **Replies:** 0\ **Last updated:** [September 3, 2026, 2:53am UTC](https://devforum.zoom.us/t/how-to-upgrade-a-free-video-sdk-payg-account-for-cloud-recording-and-post-session-transcription/146150 "2026-09-03T02:53:38Z")
Hi Zoom Developer Support Team, We are currently using a Zoom Video SDK | Pay As You Go account. As shown in the attached screenshot, our current account includes: 10,000 Video SDK session minutes per month. We… --- ## [Zoom Video SDK Recordings page displays UTC instead of the configured account timezone](https://devforum.zoom.us/t/zoom-video-sdk-recordings-page-displays-utc-instead-of-the-configured-account-timezone/145675)
**Author:** [@mindover](https://devforum.zoom.us/u/mindover)\ **Replies:** 2\ **Last updated:** [August 27, 2026, 2:09pm UTC](https://devforum.zoom.us/t/zoom-video-sdk-recordings-page-displays-utc-instead-of-the-configured-account-timezone/145675 "2026-08-27T14:09:03Z")
Hello Zoom Team, I am using Zoom Video SDK with Cloud Recording and Recording Transcripts in my application. My Zoom account’s personal profile timezone is already set to: (GMT+5:30) India / Asia/Kolkata However, aft… --- ## [Downloading the TRANSCRIPT url returned by the v2/videosdk/sessions/:id/recordings failed](https://devforum.zoom.us/t/downloading-the-transcript-url-returned-by-the-v2-videosdk-sessions-id-recordings-failed/144516)
**Author:** [@OliverLLL](https://devforum.zoom.us/u/OliverLLL)\ **Replies:** 5\ **Last updated:** [August 27, 2026, 4:30am UTC](https://devforum.zoom.us/t/downloading-the-transcript-url-returned-by-the-v2-videosdk-sessions-id-recordings-failed/144516 "2026-08-27T04:30:14Z")
API Endpoint(s) and/or Zoom API Event(s) v2/videosdk/sessions/:id/recordings Description: When I tried using Axios, Postman, or Chrome to download the TRANSCRIPT file returned by the v2/videosdk/sessions/:id/recording… --- ## [Webhook events not triggering to our URL](https://devforum.zoom.us/t/webhook-events-not-triggering-to-our-url/145179)
**Author:** [@mahbub.meh](https://devforum.zoom.us/u/mahbub.meh)\ **Replies:** 16\ **Last updated:** [August 11, 2026, 9:25am UTC](https://devforum.zoom.us/t/webhook-events-not-triggering-to-our-url/145179 "2026-08-11T09:25:12Z")
Our system depends on Zoom webhook triggers. Everything was working just fine! All of a sudden, it stopped working; that means Zoom is no longer triggering our subscribed webhook events. The URL is validated, I’ve re-ad… --- ## [Discrepancy between Reporting API and Admin reports for cloud recordings](https://devforum.zoom.us/t/discrepancy-between-reporting-api-and-admin-reports-for-cloud-recordings/144647)
**Author:** [@csbv](https://devforum.zoom.us/u/csbv)\ **Replies:** 2\ **Last updated:** [August 4, 2026, 1:24pm UTC](https://devforum.zoom.us/t/discrepancy-between-reporting-api-and-admin-reports-for-cloud-recordings/144647 "2026-08-04T13:24:16Z")
I’m seeing what appears to be a discrepancy between the Zoom Admin portal and the Reporting API regarding cloud recording utilization. I have a meeting that I can confirm was recorded to the cloud. The recording was suc… --- ## [Do Phone webhooks fire for call-queue-owned recordings? (user-managed app)](https://devforum.zoom.us/t/do-phone-webhooks-fire-for-call-queue-owned-recordings-user-managed-app/145236)
**Author:** [@LOTHiroki](https://devforum.zoom.us/u/LOTHiroki)\ **Replies:** 0\ **Last updated:** [August 3, 2026, 3:49am UTC](https://devforum.zoom.us/t/do-phone-webhooks-fire-for-call-queue-owned-recordings-user-managed-app/145236 "2026-08-03T03:49:52Z")
Our org records outbound calls via automatic recording on a call queue, so every recording is owned by the queue, not a user. GET /v2/phone/users/me/recordings returns "owner": { "type": "callQueue" } for all of them, … --- ## [API to retrieve meeting transcripts for non-host attendees with view permission (AI Companion / shared recording)](https://devforum.zoom.us/t/api-to-retrieve-meeting-transcripts-for-non-host-attendees-with-view-permission-ai-companion-shared-recording/144776)
**Author:** [@Sanjayan](https://devforum.zoom.us/u/Sanjayan)\ **Replies:** 1\ **Last updated:** [July 17, 2026, 9:29pm UTC](https://devforum.zoom.us/t/api-to-retrieve-meeting-transcripts-for-non-host-attendees-with-view-permission-ai-companion-shared-recording/144776 "2026-07-17T21:29:52Z")
Title: Attendee transcript access via API when has\_transcript\_permission=true — and /meetings/search documentation status API Endpoint(s) GET /meetings/{meetingId}/assets (unverified — cannot find this in official d… --- ## [Cloud recording starts before moderator initiates recording when participant joins first](https://devforum.zoom.us/t/cloud-recording-starts-before-moderator-initiates-recording-when-participant-joins-first/144669)
**Author:** [@Vivek9](https://devforum.zoom.us/u/Vivek9)\ **Replies:** 7\ **Last updated:** [July 17, 2026, 3:45am UTC](https://devforum.zoom.us/t/cloud-recording-starts-before-moderator-initiates-recording-when-participant-joins-first/144669 "2026-07-17T03:45:36Z")
Hi , We’re using the Zoom Video SDK and have encountered an unexpected cloud recording behavior. Environment Platform: React Native (Expo) Zoom Video SDK: 2.5.10 OS: Android and iOS Recording Type: Cloud Recording S… --- ## [Zoom Phone API Issue – User Recordings Endpoint Returns No Data While Account Recordings Endpoint Returns Recordings](https://devforum.zoom.us/t/zoom-phone-api-issue-user-recordings-endpoint-returns-no-data-while-account-recordings-endpoint-returns-recordings/144800)
**Author:** [@SandeepMukhija](https://devforum.zoom.us/u/SandeepMukhija)\ **Replies:** 0\ **Last updated:** [July 16, 2026, 3:17am UTC](https://devforum.zoom.us/t/zoom-phone-api-issue-user-recordings-endpoint-returns-no-data-while-account-recordings-endpoint-returns-recordings/144800 "2026-07-16T03:17:55Z")
I am experiencing an issue with the Zoom Phone API while attempting to retrieve recordings for a specific Zoom Phone user. Account Information Account ID: xxxxxxxxxxxxxxxxxx API Version: v2 Application Type: Server-to… --- ## [\[Meeting SDK Web 6.1.0\] Error 4017 occurs even though the OBF-authorized user is in the meeting](https://devforum.zoom.us/t/meeting-sdk-web-6-1-0-error-4017-occurs-even-though-the-obf-authorized-user-is-in-the-meeting/144697)
**Author:** [@tomomi](https://devforum.zoom.us/u/tomomi)\ **Replies:** 3\ **Last updated:** [July 14, 2026, 1:10am UTC](https://devforum.zoom.us/t/meeting-sdk-web-6-1-0-error-4017-occurs-even-though-the-obf-authorized-user-is-in-the-meeting/144697 "2026-07-14T01:10:37Z")
Hello Zoom Developer Support Team, We are experiencing an intermittent issue where our Zoom Meeting SDK Web application cannot join a meeting using an On-Behalf Token (OBF token), even though the user associated with th… --- ## [Is it expected that Zoom MCP Server only returns meetings attended by the authenticated user?](https://devforum.zoom.us/t/is-it-expected-that-zoom-mcp-server-only-returns-meetings-attended-by-the-authenticated-user/144398)
**Author:** [@joycaltest](https://devforum.zoom.us/u/joycaltest)\ **Replies:** 1\ **Last updated:** [July 8, 2026, 7:30pm UTC](https://devforum.zoom.us/t/is-it-expected-that-zoom-mcp-server-only-returns-meetings-attended-by-the-authenticated-user/144398 "2026-07-08T19:30:32Z")
We are currently using Claude to test the Zoom MCP server. While Zoom allows access to recordings other than my own, Claude only returns meetings attended by authenticated users. Is this the intended behavior of the Zoo… --- ## [ScreenShare Issues on 7.0.5](https://devforum.zoom.us/t/screenshare-issues-on-7-0-5/144540)
**Author:** [@z888888888](https://devforum.zoom.us/u/z888888888)\ **Replies:** 5\ **Last updated:** [July 7, 2026, 3:58am UTC](https://devforum.zoom.us/t/screenshare-issues-on-7-0-5/144540 "2026-07-07T03:58:56Z")
Meeting SDK Type and Version Meeting SDK for Linux, version 7.0.5.3529, architecture arm64. Running headless in Docker (Ubuntu 22.04, Xvfb virtual display, PulseAudio). Description A headless raw-recording bot captur… --- ## [Server-to-Server OAuth App: \`meeting:read:summary:admin\` scope still not available in scope picker (2 years after #99179)](https://devforum.zoom.us/t/server-to-server-oauth-app-meetingsummary-admin-scope-still-not-available-in-scope-picker-2-years-after-99179/143862)
**Author:** [@takao](https://devforum.zoom.us/u/takao)\ **Replies:** 3\ **Last updated:** [May 29, 2026, 3:35am UTC](https://devforum.zoom.us/t/server-to-server-oauth-app-meetingsummary-admin-scope-still-not-available-in-scope-picker-2-years-after-99179/143862 "2026-05-29T03:35:02Z")
Hi Zoom Developer Team, We are experiencing the same issue described in the now 2-year-old Forum thread: The scope meeting:read:summary:admin does not appear in our Server-to-Server OAuth App’s scope picker, so we c… --- ## ["timeline" recording files return 403 AccessDenied at ssrweb.zoom.us — all other files in the same recording download fine](https://devforum.zoom.us/t/timeline-recording-files-return-403-accessdenied-at-ssrweb-zoom-us-all-other-files-in-the-same-recording-download-fine/143881)
**Author:** [@Adam-Dobrawy](https://devforum.zoom.us/u/Adam-Dobrawy)\ **Replies:** 0\ **Last updated:** [May 27, 2026, 8:52am UTC](https://devforum.zoom.us/t/timeline-recording-files-return-403-accessdenied-at-ssrweb-zoom-us-all-other-files-in-the-same-recording-download-fine/143881 "2026-05-27T08:52:51Z")
API Endpoint(s) and/or Zoom API Event(s) List All Recordings — GET /users/{userId}/recordings Get Meeting Recordings — GET /meetings/{meetingId}/recordings File download via the download\_url returned for each re… --- ## [onActiveSpeaker never fires for specific participants despite audio being audible in meeting](https://devforum.zoom.us/t/onactivespeaker-never-fires-for-specific-participants-despite-audio-being-audible-in-meeting/143530)
**Author:** [@tomomi](https://devforum.zoom.us/u/tomomi)\ **Replies:** 3\ **Last updated:** [May 19, 2026, 10:11am UTC](https://devforum.zoom.us/t/onactivespeaker-never-fires-for-specific-participants-despite-audio-being-audible-in-meeting/143530 "2026-05-19T10:11:56Z")
Description We are experiencing an issue in the Meeting SDK for Web where audio from specific participants is not recognized correctly by the SDK. This issue still occurs on the latest SDK version (v6.0.0). Observed be… --- ## [Recording File "double\_click\_to\_convert" wasn't created/cannot be found](https://devforum.zoom.us/t/recording-file-double-click-to-convert-wasnt-created-cannot-be-found/99220)
**Author:** [@danieI](https://devforum.zoom.us/u/danieI)\ **Replies:** 13\ **Last updated:** [April 30, 2026, 12:50am UTC](https://devforum.zoom.us/t/recording-file-double-click-to-convert-wasnt-created-cannot-be-found/99220 "2026-04-30T00:50:47Z")
Hello everyone, last week I made a recording of an important interview on my macbook via the zoom desktop app. After closing the recording I wanted to look over it again but couldn’t convert the video. When I try to con… --- ## [Create recording registrant for meeting with multiple recordings](https://devforum.zoom.us/t/create-recording-registrant-for-meeting-with-multiple-recordings/143167)
**Author:** [@chris.surge](https://devforum.zoom.us/u/chris.surge)\ **Replies:** 2\ **Last updated:** [April 28, 2026, 5:03pm UTC](https://devforum.zoom.us/t/create-recording-registrant-for-meeting-with-multiple-recordings/143167 "2026-04-28T17:03:36Z")
API Endpoint(s) and/or Zoom API Event(s) Create a recording registrant /meetings/{meetingId}/recordings/registrants Description For meetings that have more than one recording, how do I specify which recording to creat… --- ## [Clarification request: call\_log\_id timeline and /phone/call\_logs/{callLogId}/recordings deprecation status](https://devforum.zoom.us/t/clarification-request-call-log-id-timeline-and-phone-call-logs-calllogid-recordings-deprecation-status/143159)
**Author:** [@nk1516](https://devforum.zoom.us/u/nk1516)\ **Replies:** 1\ **Last updated:** [April 28, 2026, 1:54am UTC](https://devforum.zoom.us/t/clarification-request-call-log-id-timeline-and-phone-call-logs-calllogid-recordings-deprecation-status/143159 "2026-04-28T01:54:22Z")
Hello Zoom Developer Support Team, We are currently migrating from legacy Call Log APIs/webhooks to Call History/Call Element. Background We reviewed the Zoom Phone changelog and migration guide, and we also received … --- ## [ZCC API Recording Pause Not Working](https://devforum.zoom.us/t/zcc-api-recording-pause-not-working/142859)
**Author:** [@gcascella](https://devforum.zoom.us/u/gcascella)\ **Replies:** 5\ **Last updated:** [April 23, 2026, 5:39pm UTC](https://devforum.zoom.us/t/zcc-api-recording-pause-not-working/142859 "2026-04-23T17:39:56Z")
Attempting to utilize the Contact Center Pause/Restart recording call control API endpoints. Pause is triggered when dialed phone number matches an address book contact. We believe all scopes within app are properly sele… --- ## [Fetch All zoom recordings on Account](https://devforum.zoom.us/t/fetch-all-zoom-recordings-on-account/143027)
**Author:** [@Jed](https://devforum.zoom.us/u/Jed)\ **Replies:** 2\ **Last updated:** [April 23, 2026, 12:29am UTC](https://devforum.zoom.us/t/fetch-all-zoom-recordings-on-account/143027 "2026-04-23T00:29:16Z")
API Endpoint(s) and/or Zoom API Event(s) Unknown - Asking Zapier I’m using the New Cloud Recording Zap trigger Description I want the zap to trigger on ANY new cloud recording on the account. I’ve connected Zapier wi… --- ## [Specific participant's audio stream never established — zero \`onActiveSpeaker\` events despite participant actively speaking (Web SDK v5.0.0)](https://devforum.zoom.us/t/specific-participants-audio-stream-never-established-zero-onactivespeaker-events-despite-participant-actively-speaking-web-sdk-v5-0-0/142759)
**Author:** [@tomomi](https://devforum.zoom.us/u/tomomi)\ **Replies:** 3\ **Last updated:** [April 15, 2026, 3:11am UTC](https://devforum.zoom.us/t/specific-participants-audio-stream-never-established-zero-onactivespeaker-events-despite-participant-actively-speaking-web-sdk-v5-0-0/142759 "2026-04-15T03:11:38Z")
Summary We encountered a reproducible issue where a single participant’s audio stream was never established with Zoom’s media server for the entire duration of a session (~31 minutes), even though the participant was act… --- ## [Confirming the download behavior of Phone Recording URLs returned by the Phone API](https://devforum.zoom.us/t/confirming-the-download-behavior-of-phone-recording-urls-returned-by-the-phone-api/142963)
**Author:** [@Hosoi](https://devforum.zoom.us/u/Hosoi)\ **Replies:** 0\ **Last updated:** [April 14, 2026, 1:51am UTC](https://devforum.zoom.us/t/confirming-the-download-behavior-of-phone-recording-urls-returned-by-the-phone-api/142963 "2026-04-14T01:51:54Z")
API Endpoint(s) and/or Zoom API Event(s) GET /phone/call\_logs/{callLogId}/recordings → download\_url Webhook event: phone.recording\_completed → download\_url in payload Description We are building a pipeline that automat… --- ## [How to continue converting a paused Zoom recording](https://devforum.zoom.us/t/how-to-continue-converting-a-paused-zoom-recording/142914)
**Author:** [@Rahmawati\_Takwa](https://devforum.zoom.us/u/Rahmawati_Takwa)\ **Replies:** 2\ **Last updated:** [April 13, 2026, 11:55pm UTC](https://devforum.zoom.us/t/how-to-continue-converting-a-paused-zoom-recording/142914 "2026-04-13T23:55:50Z")
Good Morning, Last night, after my usual Zoom meeting, I tried to record at the end of the session, but due to a technical issue, my laptop shut down, and the Zoom recording didn’t finish… My question is: How can I retri… --- ## [Does The Account Recordings API fetch all recordings even the zoom phone calls recording](https://devforum.zoom.us/t/does-the-account-recordings-api-fetch-all-recordings-even-the-zoom-phone-calls-recording/142695)
**Author:** [@Sandy3](https://devforum.zoom.us/u/Sandy3)\ **Replies:** 0\ **Last updated:** [April 1, 2026, 9:32am UTC](https://devforum.zoom.us/t/does-the-account-recordings-api-fetch-all-recordings-even-the-zoom-phone-calls-recording/142695 "2026-04-01T09:32:17Z")
My main question is for this endpoint cloud-recording/get/accounts/{accountId}/recordings Description I wanted to know whether cloud-recording/get/accounts/{accountId}/recordings fetches all the recordings even the p… --- ## [Zoom App webhooks not working when app is added to group rather than individual users](https://devforum.zoom.us/t/zoom-app-webhooks-not-working-when-app-is-added-to-group-rather-than-individual-users/140102)
**Author:** [@ariannajohnsswensen](https://devforum.zoom.us/u/ariannajohnsswensen)\ **Replies:** 3\ **Last updated:** [March 26, 2026, 5:47pm UTC](https://devforum.zoom.us/t/zoom-app-webhooks-not-working-when-app-is-added-to-group-rather-than-individual-users/140102 "2026-03-26T17:47:26Z")
Zoom App webhooks not working when app is added to group rather than individual users Zoom Apps Configuration App: Lyssn Auto-Capture Type: General App, user managed Our app does not have a visual interface of any kin… --- ## [Webhook : phone.recording\_completed: download\_url itself returns 404 Not Found (Dev/Prod both receive the event)](https://devforum.zoom.us/t/webhook-phone-recording-completed-download-url-itself-returns-404-not-found-dev-prod-both-receive-the-event/142230)
**Author:** [@tomomi](https://devforum.zoom.us/u/tomomi)\ **Replies:** 1\ **Last updated:** [March 4, 2026, 8:22pm UTC](https://devforum.zoom.us/t/webhook-phone-recording-completed-download-url-itself-returns-404-not-found-dev-prod-both-receive-the-event/142230 "2026-03-04T20:22:52Z")
API Endpoint(s) and/or Zoom API Event(s) Zoom API Event: phone.recording\_completed (Webhook) Zoom API Events - Meeting - API - Zoom Developer Docs API Endpoint Used: download\_url provided in the webhook payload (U… --- ## [Clarification on deleting users with recording transfer, inactive users, and recording inventory via Zoom APIs](https://devforum.zoom.us/t/clarification-on-deleting-users-with-recording-transfer-inactive-users-and-recording-inventory-via-zoom-apis/141819)
**Author:** [@Vamshi](https://devforum.zoom.us/u/Vamshi)\ **Replies:** 6\ **Last updated:** [February 25, 2026, 5:52am UTC](https://devforum.zoom.us/t/clarification-on-deleting-users-with-recording-transfer-inactive-users-and-recording-inventory-via-zoom-apis/141819 "2026-02-25T05:52:23Z")
API-Based User Deletion with Recording Transfer We have tested the following API endpoint: DELETE /v2/users/{userId} ?action=delete &transfer\_email=\ &transfer\_recording=true &transfer\_meeting=true In pra… [Next page](https://devforum.zoom.us/tag/recording/18.md?match_all_tags=true&page=1&tags%5B%5D=recording)