# \#rtms

**URL:** https://devforum.zoom.us/tag/rtms/82.md

[Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md)

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## [Please enable RTMS for App ID YeTzsQleS7ifGK7Nn3OEsQ (Development). App missing from auto-start list](https://devforum.zoom.us/t/please-enable-rtms-for-app-id-yetzsqles7ifgk7nn3oesq-development-app-missing-from-auto-start-list/146916)

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**Author:** [@Balaji4](https://devforum.zoom.us/u/Balaji4)\
**Replies:** 2\
**Last updated:** [October 1, 2026, 3:49pm UTC](https://devforum.zoom.us/t/please-enable-rtms-for-app-id-yetzsqles7ifgk7nn3oesq-development-app-missing-from-auto-start-list/146916 "2026-10-01T15:49:04Z")

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Hi Zoom team, please enable Realtime Media Streams for our app: App: “HandL RTMS Coach”, General app, user-managed, Development. App ID YeTzsQleS7ifGK7Nn3OEsQ, account no. 7023765001 (HandL Digital LLC). Developer Pack…

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## [How can I receive separate RTMS streams from Zoom Breakout Rooms?](https://devforum.zoom.us/t/how-can-i-receive-separate-rtms-streams-from-zoom-breakout-rooms/146816)

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**Author:** [@Office](https://devforum.zoom.us/u/Office)\
**Replies:** 2\
**Last updated:** [September 29, 2026, 12:24am UTC](https://devforum.zoom.us/t/how-can-i-receive-separate-rtms-streams-from-zoom-breakout-rooms/146816 "2026-09-29T00:24:04Z")

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We are developing a Zoom application using Real-Time Media Streams (RTMS) to provide real-time transcription and discussion analysis for multiple group discussions. Our goal is to receive separate RTMS streams from multi…

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## [Event Subscription webhook not delivering despite valid, verified endpoint — App ID IbBB5VA5TBKEF7roSPTTRQ](https://devforum.zoom.us/t/event-subscription-webhook-not-delivering-despite-valid-verified-endpoint-app-id-ibbb5va5tbkef7rospttrq/146618)

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**Author:** [@Cloud\_Host](https://devforum.zoom.us/u/Cloud_Host)\
**Replies:** 4\
**Last updated:** [September 28, 2026, 9:30am UTC](https://devforum.zoom.us/t/event-subscription-webhook-not-delivering-despite-valid-verified-endpoint-app-id-ibbb5va5tbkef7rospttrq/146618 "2026-09-28T09:30:06Z")

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App ID (Client ID): IbBB5VA5TBKEF7roSPTTRQ Account email: it-services@sding.me Developer Pack: Active free trial (20 credits, 0% used), period 2026-09-17 to 2027-09-17 Summary Event Subscriptions webhook deliveries fo…

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## [@zoom/rtms has no linux-arm64 prebuilt binary — any plans to support it?](https://devforum.zoom.us/t/zoom-rtms-has-no-linux-arm64-prebuilt-binary-any-plans-to-support-it/146518)

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**Author:** [@Bryan1](https://devforum.zoom.us/u/Bryan1)\
**Replies:** 0\
**Last updated:** [September 17, 2026, 2:37am UTC](https://devforum.zoom.us/t/zoom-rtms-has-no-linux-arm64-prebuilt-binary-any-plans-to-support-it/146518 "2026-09-17T02:37:57Z")

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Title: @zoom/rtms has no linux-arm64 prebuilt binary — any plans to support it? Package: @zoom/rtms (npm), all versions v0.0.1–v1.1.0 Environment: Docker container, Node 24, target platform linux/arm64 (e.g., AWS Gravi…

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## [RTMS start returns HTTP 400 / error 2310 despite active Developer Pack](https://devforum.zoom.us/t/rtms-start-returns-http-400-error-2310-despite-active-developer-pack/146494)

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**Author:** [@Smarthinking\_Venture](https://devforum.zoom.us/u/Smarthinking_Venture)\
**Replies:** 2\
**Last updated:** [September 16, 2026, 7:26am UTC](https://devforum.zoom.us/t/rtms-start-returns-http-400-error-2310-despite-active-developer-pack/146494 "2026-09-16T07:26:05Z")

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API Endpoint(s) and/or Zoom API Event(s) API endpoint: PATCH https://api.zoom.us/v2/live\_meetings/{meetingId}/rtms\_app/status Zoom API events: meeting.started meeting.rtms\_started Documentation: Meetings APIs - A…

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## [Changelog: Upcoming change - TLS version requirement](https://devforum.zoom.us/t/changelog-upcoming-change-tls-version-requirement/146309)

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**Author:** [@michael.zoom](https://devforum.zoom.us/u/michael.zoom)\
**Replies:** 0\
**Last updated:** [September 8, 2026, 6:59pm UTC](https://devforum.zoom.us/t/changelog-upcoming-change-tls-version-requirement/146309 "2026-09-08T18:59:09Z")

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After the September release, RTMS will require TLS version 1.2 or 1.3 on all connections. Any connections using an older TLS version will be rejected.

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## [My app missing from the auto-start list](https://devforum.zoom.us/t/my-app-missing-from-the-auto-start-list/146271)

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**Author:** [@AntoniaG](https://devforum.zoom.us/u/AntoniaG)\
**Replies:** 1\
**Last updated:** [September 8, 2026, 5:10am UTC](https://devforum.zoom.us/t/my-app-missing-from-the-auto-start-list/146271 "2026-09-08T05:10:33Z")

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My user-managed General App is configured with RTMS Started/Stopped events and meeting:read:meeting\_transcript. The webhook is validated, RTMS auto-start is enabled under Surface, the development app is installed and aut…

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## [Production RTMS never starts despite active Developer Pack and correct configuration](https://devforum.zoom.us/t/production-rtms-never-starts-despite-active-developer-pack-and-correct-configuration/146148)

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**Author:** [@Ari2](https://devforum.zoom.us/u/Ari2)\
**Replies:** 1\
**Last updated:** [September 3, 2026, 12:40pm UTC](https://devforum.zoom.us/t/production-rtms-never-starts-despite-active-developer-pack-and-correct-configuration/146148 "2026-09-03T12:40:52Z")

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I’m using a user-managed General App with Zoom Meetings RTMS. RTMS previously worked in Development, but the Production/Beta version of the app does not start RTMS at all. I have verified all of the following: Zoom D…

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## [How can I load test a Zoom RTMS app? Can I create test users?](https://devforum.zoom.us/t/how-can-i-load-test-a-zoom-rtms-app-can-i-create-test-users/146132)

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**Author:** [@Bryan1](https://devforum.zoom.us/u/Bryan1)\
**Replies:** 3\
**Last updated:** [September 3, 2026, 2:39am UTC](https://devforum.zoom.us/t/how-can-i-load-test-a-zoom-rtms-app-can-i-create-test-users/146132 "2026-09-03T02:39:23Z")

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API Endpoint(s) and/or Zoom API Event(s) This is for an app that calls RTMS stop and start to capture audio Description I’ve asked Claude.ai and it suggests this as a possible way to load test an RTMS surface app. (W…

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## [Title: RTMS error 2310 despite active Zoom Developer Pack Free Trial](https://devforum.zoom.us/t/title-rtms-error-2310-despite-active-zoom-developer-pack-free-trial/145878)

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**Author:** [@Ramazan](https://devforum.zoom.us/u/Ramazan)\
**Replies:** 11\
**Last updated:** [August 26, 2026, 12:00am UTC](https://devforum.zoom.us/t/title-rtms-error-2310-despite-active-zoom-developer-pack-free-trial/145878 "2026-08-26T00:00:55Z")

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Hello, RTMS does not appear to be fully enabled for our corporate Zoom account or Production application. We activated the “Zoom Developer Pack | Free Trial” through the Zoom Plans page. We did not use the previous RTM…

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## [Enable RTMS for App ID EsvaRqr7SAOl-FZQcofn7A (Development)](https://devforum.zoom.us/t/enable-rtms-for-app-id-esvarqr7saol-fzqcofn7a-development/145841)

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**Author:** [@Pyralix](https://devforum.zoom.us/u/Pyralix)\
**Replies:** 1\
**Last updated:** [August 24, 2026, 4:38am UTC](https://devforum.zoom.us/t/enable-rtms-for-app-id-esvarqr7saol-fzqcofn7a-development/145841 "2026-08-24T04:38:58Z")

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Hi Zoom team, We’ve built an internal live meeting-notetaker for our own company (it turns a meeting’s audio/transcript into a live board for the room), and would like RTMS enabled/verified for our app. This is for inte…

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## [Webhook event or status flag for RTMS "Permission Denied by Host"](https://devforum.zoom.us/t/webhook-event-or-status-flag-for-rtms-permission-denied-by-host/145166)

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**Author:** [@Samruddhi](https://devforum.zoom.us/u/Samruddhi)\
**Replies:** 3\
**Last updated:** [August 4, 2026, 10:24am UTC](https://devforum.zoom.us/t/webhook-event-or-status-flag-for-rtms-permission-denied-by-host/145166 "2026-08-04T10:24:07Z")

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Hi Zoom Team and Community, We are currently building an app using the Zoom Real-Time Media Stream (RTMS) API and are hitting a major gap regarding user permissions. When our backend initiates a stream request using th…

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## [RTMS Self-Service Purchasing is Now Available](https://devforum.zoom.us/t/rtms-self-service-purchasing-is-now-available/144524)

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**Author:** [@JenBrissman](https://devforum.zoom.us/u/JenBrissman)\
**Replies:** 2\
**Last updated:** [July 30, 2026, 5:56am UTC](https://devforum.zoom.us/t/rtms-self-service-purchasing-is-now-available/144524 "2026-07-30T05:56:40Z")

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We’re seeing a lot of interest in Zoom Realtime Media Streams , and we can’t wait to see what you’ll build with it. RTMS gives you, the developer, direct access to raw audio, video, and transcription data from Zoom meet…

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## [Does RTMS deliver audio/transcript when the meeting host is on a Basic (free) plan, and does it work for hosts on the Zoom Web client?](https://devforum.zoom.us/t/does-rtms-deliver-audio-transcript-when-the-meeting-host-is-on-a-basic-free-plan-and-does-it-work-for-hosts-on-the-zoom-web-client/144455)

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**Author:** [@kongcong](https://devforum.zoom.us/u/kongcong)\
**Replies:** 1\
**Last updated:** [June 26, 2026, 3:33am UTC](https://devforum.zoom.us/t/does-rtms-deliver-audio-transcript-when-the-meeting-host-is-on-a-basic-free-plan-and-does-it-work-for-hosts-on-the-zoom-web-client/144455 "2026-06-26T03:33:23Z")

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Hi Zoom team, I’m building a Zoom App (General app, user-managed, Meetings surface) that uses RTMS to capture live meeting content. Before finalizing our architecture, I need to confirm how RTMS behaves depending on the…

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## [RTMS returning 400 inspite being enable from zoom side to my acct](https://devforum.zoom.us/t/rtms-returning-400-inspite-being-enable-from-zoom-side-to-my-acct/144394)

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**Author:** [@akash9](https://devforum.zoom.us/u/akash9)\
**Replies:** 3\
**Last updated:** [June 24, 2026, 11:19am UTC](https://devforum.zoom.us/t/rtms-returning-400-inspite-being-enable-from-zoom-side-to-my-acct/144394 "2026-06-24T11:19:01Z")

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We are testing Zoom RTMS for live meeting audio streaming. We verified the following: S2S token works successfully. GET /v2/meetings/97099264422 returns 200. Meeting host is academy@ajantapharma.com. Meeting host\_id…

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## [If a user closes an RTMS app with the 3 dot menu and "Close current app" there is no callback it doesn't appear that the RTMS stream is cancelled](https://devforum.zoom.us/t/if-a-user-closes-an-rtms-app-with-the-3-dot-menu-and-close-current-app-there-is-no-callback-it-doesnt-appear-that-the-rtms-stream-is-cancelled/144371)

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**Author:** [@Canary\_Speech](https://devforum.zoom.us/u/Canary_Speech)\
**Replies:** 1\
**Last updated:** [June 23, 2026, 6:50pm UTC](https://devforum.zoom.us/t/if-a-user-closes-an-rtms-app-with-the-3-dot-menu-and-close-current-app-there-is-no-callback-it-doesnt-appear-that-the-rtms-stream-is-cancelled/144371 "2026-06-23T18:50:16Z")

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API Endpoint(s) and/or Zoom API Event(s) zoomSdk.stopRTMS() Description In my app we start and stop RMTS as needed during the session. If the user leaves the meeting the code successfully calls zoomSdk.stopRTMS() so we…

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## [Enable RTMS for App ID 3p7OvtwHQhaAdMpc8LXaag](https://devforum.zoom.us/t/enable-rtms-for-app-id-3p7ovtwhqhaadmpc8lxaag/144375)

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**Author:** [@Jeff13](https://devforum.zoom.us/u/Jeff13)\
**Replies:** 4\
**Last updated:** [June 23, 2026, 2:02pm UTC](https://devforum.zoom.us/t/enable-rtms-for-app-id-3p7ovtwhqhaadmpc8lxaag/144375 "2026-06-23T14:02:02Z")

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API Endpoint(s) and/or Zoom API Event(s) PATCH /v2/live\_meetings/{meetingId}/rtms\_app/status Events: meeting.rtms\_started, meeting.rtms\_stopped, meeting.started, meeting.ended Description Requesting RTMS enablement for …

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## [startRTMS() returns success, but meeting.rtms\_started webhook never arrives / failed to access meeting content](https://devforum.zoom.us/t/startrtms-returns-success-but-meeting-rtms-started-webhook-never-arrives-failed-to-access-meeting-content/144208)

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**Author:** [@DavidA15](https://devforum.zoom.us/u/DavidA15)\
**Replies:** 4\
**Last updated:** [June 16, 2026, 3:07am UTC](https://devforum.zoom.us/t/startrtms-returns-success-but-meeting-rtms-started-webhook-never-arrives-failed-to-access-meeting-content/144208 "2026-06-16T03:07:50Z")

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Hi Zoom Developers, I’m trying to enable RTMS for a Zoom App / General app and need help identifying the missing configuration, entitlement, or developer-plan requirement. Summary: zoomSdk.startRTMS() returns successf…

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## [meeting.rtms\_started never fires on a Basic (free) account — is RTMS gated by plan or account-level enablement?](https://devforum.zoom.us/t/meeting-rtms-started-never-fires-on-a-basic-free-account-is-rtms-gated-by-plan-or-account-level-enablement/144201)

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**Author:** [@tinrec](https://devforum.zoom.us/u/tinrec)\
**Replies:** 1\
**Last updated:** [June 15, 2026, 7:24am UTC](https://devforum.zoom.us/t/meeting-rtms-started-never-fires-on-a-basic-free-account-is-rtms-gated-by-plan-or-account-level-enablement/144201 "2026-06-15T07:24:38Z")

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Description Our RTMS-enabled Marketplace General App is fully configured, but the meeting.rtms\_started webhook never fires. Other meeting events arrive fine, so the endpoint and signature validation work — only RTMS eve…

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## [Please enable RTMS for App ID icnjUNCCS1iSN4p72FRozg — error 2310](https://devforum.zoom.us/t/please-enable-rtms-for-app-id-icnjunccs1isn4p72frozg-error-2310/144184)

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**Author:** [@Ariel2](https://devforum.zoom.us/u/Ariel2)\
**Replies:** 1\
**Last updated:** [June 15, 2026, 7:19am UTC](https://devforum.zoom.us/t/please-enable-rtms-for-app-id-icnjunccs1isn4p72frozg-error-2310/144184 "2026-06-15T07:19:51Z")

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API Endpoint: PATCH /v2/live\_meetings/{meetingId}/rtms\_app/status Description: General app, App ID icnjUNCCS1iSN4p72FRozg. Fully configured for RTMS: added RTMS scopes + meeting:update:participant\_rtms\_app\_status, subscr…

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## [How to receive meeting audio in a third-party Zoom App (side panel) for live transcription / AI](https://devforum.zoom.us/t/how-to-receive-meeting-audio-in-a-third-party-zoom-app-side-panel-for-live-transcription-ai/143952)

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**Author:** [@pallgood](https://devforum.zoom.us/u/pallgood)\
**Replies:** 1\
**Last updated:** [June 2, 2026, 3:12am UTC](https://devforum.zoom.us/t/how-to-receive-meeting-audio-in-a-third-party-zoom-app-side-panel-for-live-transcription-ai/143952 "2026-06-02T03:12:00Z")

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Hi all, I’m building an in-client Zoom App that runs as a side panel during regular Zoom Meetings. It’s an AI assistant for the meeting host (specifically: hiring interviewers). The side panel shows live question sug…

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## [RTMS start API returning 2310 error while testing local real-time AI dubbing application with Zoom General App](https://devforum.zoom.us/t/rtms-start-api-returning-2310-error-while-testing-local-real-time-ai-dubbing-application-with-zoom-general-app/143816)

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**Author:** [@akash9](https://devforum.zoom.us/u/akash9)\
**Replies:** 5\
**Last updated:** [June 2, 2026, 3:07am UTC](https://devforum.zoom.us/t/rtms-start-api-returning-2310-error-while-testing-local-real-time-ai-dubbing-application-with-zoom-general-app/143816 "2026-06-02T03:07:06Z")

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Hi Team, We are testing a local real-time AI dubbing and translation application using Zoom RTMS with a Zoom General App. Webhook validation, RTMS events, OAuth, and S2S token generation are all working correctly. Howe…

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## [RTMS - no permission for this API error](https://devforum.zoom.us/t/rtms-no-permission-for-this-api-error/143890)

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**Author:** [@krissb](https://devforum.zoom.us/u/krissb)\
**Replies:** 2\
**Last updated:** [May 28, 2026, 11:48am UTC](https://devforum.zoom.us/t/rtms-no-permission-for-this-api-error/143890 "2026-05-28T11:48:26Z")

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Similar to other requests in this forum. I am getting meeting started and stopped webhook events but when attempting to start the RTMS stream, I get this error: Calling startRTMS… startRTMS error: No Permission for thi…

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## [Requesting to enable RTMS for my Account](https://devforum.zoom.us/t/requesting-to-enable-rtms-for-my-account/143755)

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**Author:** [@adityah](https://devforum.zoom.us/u/adityah)\
**Replies:** 4\
**Last updated:** [May 22, 2026, 12:00pm UTC](https://devforum.zoom.us/t/requesting-to-enable-rtms-for-my-account/143755 "2026-05-22T12:00:15Z")

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Hi Zoom Developer Team, I recently submitted the RTMS access request, however that reached sales. Following up here to confirm and request provisioning. Ask Enable RTMS on my Zoom account so RTMS scopes appear in th…

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## [Requesting to enable RTMS for my dev account](https://devforum.zoom.us/t/requesting-to-enable-rtms-for-my-dev-account/143764)

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**Author:** [@chrizbo](https://devforum.zoom.us/u/chrizbo)\
**Replies:** 2\
**Last updated:** [May 21, 2026, 5:34pm UTC](https://devforum.zoom.us/t/requesting-to-enable-rtms-for-my-dev-account/143764 "2026-05-21T17:34:38Z")

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Hi! Can I please have RTMS turned on for my account? I’m developing an app that has been submitted that will use live transcripts from it. I already submitted my info to the form but haven’t heard back yet. Thanks!

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## [How can I use RTMS streams for and admin-managed app where the admin can assign licenses?](https://devforum.zoom.us/t/how-can-i-use-rtms-streams-for-and-admin-managed-app-where-the-admin-can-assign-licenses/143662)

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**Author:** [@Canary\_Speech](https://devforum.zoom.us/u/Canary_Speech)\
**Replies:** 1\
**Last updated:** [May 18, 2026, 10:41pm UTC](https://devforum.zoom.us/t/how-can-i-use-rtms-streams-for-and-admin-managed-app-where-the-admin-can-assign-licenses/143662 "2026-05-18T22:41:48Z")

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I see the answer given for the following question, “Is there a way for an account-managed app to subscribe to RTMS started/stopped in Meeting events, or to programmatically install a user-managed component on behalf of l…

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## [Requesting RTMS Trial Access for Platform Evaluation](https://devforum.zoom.us/t/requesting-rtms-trial-access-for-platform-evaluation/143620)

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**Author:** [@LisaL](https://devforum.zoom.us/u/LisaL)\
**Replies:** 1\
**Last updated:** [May 15, 2026, 5:05am UTC](https://devforum.zoom.us/t/requesting-rtms-trial-access-for-platform-evaluation/143620 "2026-05-15T05:05:11Z")

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Hi Zoom Developer Team, Our team is currently conducting a comprehensive evaluation of major meeting platforms to determine the best fit for company-wide adoption. A key decision factor for us is the ability to build AI…

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## [How to add more than one (existing) User, at a time, to a new Zoom App?](https://devforum.zoom.us/t/how-to-add-more-than-one-existing-user-at-a-time-to-a-new-zoom-app/141513)

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**Author:** [@Bill3](https://devforum.zoom.us/u/Bill3)\
**Replies:** 12\
**Last updated:** [May 12, 2026, 7:14pm UTC](https://devforum.zoom.us/t/how-to-add-more-than-one-existing-user-at-a-time-to-a-new-zoom-app/141513 "2026-05-12T19:14:09Z")

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We have an Enterprise license on our Production Account. We maintain over 3000 users / rooms, in 20+ Groups. Each User is a placeholder (not an actual person), to maintain continuous room availability, within each Group.…

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## [RTMS Account Access - How To Get Started](https://devforum.zoom.us/t/rtms-account-access-how-to-get-started/137072)

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**Author:** [@joan.zoom](https://devforum.zoom.us/u/joan.zoom)\
**Replies:** 146\
**Last updated:** [April 10, 2026, 2:01pm UTC](https://devforum.zoom.us/t/rtms-account-access-how-to-get-started/137072 "2026-04-10T14:01:10Z")

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We’re seeing a lot of interest in Zoom Realtime Media Streams , and we can’t wait to see what you’ll build with it. RTMS gives you, the developer, direct access to raw audio ,video and transcription data from Zoom meet…

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## [Enable RTMS on my account](https://devforum.zoom.us/t/enable-rtms-on-my-account/142754)

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**Author:** [@goku](https://devforum.zoom.us/u/goku)\
**Replies:** 3\
**Last updated:** [April 6, 2026, 8:40pm UTC](https://devforum.zoom.us/t/enable-rtms-on-my-account/142754 "2026-04-06T20:40:46Z")

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Hey can someone help with captions. I created app using video sdk but live transcriptions isnt enabled. Found out video sdk doesnt have transcription even though doc says otherwise. I wanted to know if in my account i cr…

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