Zoom Meeting integration disabled when Marketplace app removed

Onscreen
Mon, 30 Jun 2025 19:09:59 +0000
Android

Our product uses MeetingSDK for several years. Is has been disabled and our customers urgently require it to be enabled. This product allows seniors with dementia or disabled people in general to join Zoom meetings on their TVs.
We misunderstood some communications from Zoom and our ‘app’ was disabled. Our marketplace app was just a placeholder for OAuth integration, which we only used to START meetings. It wasn’t necessary for our users and we removed the use of OAuth from our platform. We thought the notices were to disable that OAuth app and were fine with that. However, the day arrived and our app for JOINING does not work anymore!
Is there a way to fast track getting it re-enabled? Even just a temporary reprieve while we go back through any testing required?

5 posts - 3 participants