# \#video-sdk

**URL:** https://devforum.zoom.us/tag/video-sdk/35.md

[Latest](https://devforum.zoom.us/latest.md) · [Categories](https://devforum.zoom.us/categories.md) · [Tags](https://devforum.zoom.us/tags.md)

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## [Zoom Video SDK session is returning null Dial-in numbers,](https://devforum.zoom.us/t/zoom-video-sdk-session-is-returning-null-dial-in-numbers/146629)

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**Author:** [@Rajat02](https://devforum.zoom.us/u/Rajat02)\
**Replies:** 3\
**Last updated:** [September 23, 2026, 2:42am UTC](https://devforum.zoom.us/t/zoom-video-sdk-session-is-returning-null-dial-in-numbers/146629 "2026-09-23T02:42:58Z")

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Zoom Video SDK is returning null for isSupportPhoneFeature() although Audio confrence pack is added in account. PROBLEM DESCRIPTION We are building PSTN dial-in into Video SDK sessions so a third party can join a live …

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## [Choppy device audio when the sender uses the Flutter ZoomVideoSDK with a ReplayKit broadcast](https://devforum.zoom.us/t/choppy-device-audio-when-the-sender-uses-the-flutter-zoomvideosdk-with-a-replaykit-broadcast/146330)

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**Author:** [@prw3100](https://devforum.zoom.us/u/prw3100)\
**Replies:** 5\
**Last updated:** [September 21, 2026, 8:38pm UTC](https://devforum.zoom.us/t/choppy-device-audio-when-the-sender-uses-the-flutter-zoomvideosdk-with-a-replaykit-broadcast/146330 "2026-09-21T20:38:29Z")

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Hi, Our team uses the Zoom Video SDK for Flutter to share device audio while screen sharing to a device running the Zoom Video SDK for iOS. On the receiving end we’re getting choppy and sometimes incomplete device audio…

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## [All our users are in Slovakia/Czechia, but sessions route through US data centers](https://devforum.zoom.us/t/all-our-users-are-in-slovakia-czechia-but-sessions-route-through-us-data-centers/145639)

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**Author:** [@Lubomir](https://devforum.zoom.us/u/Lubomir)\
**Replies:** 14\
**Last updated:** [September 16, 2026, 3:32pm UTC](https://devforum.zoom.us/t/all-our-users-are-in-slovakia-czechia-but-sessions-route-through-us-data-centers/145639 "2026-09-16T15:32:09Z")

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We are a Video SDK account, all our users are in Slovakia/Czechia, but sessions route through US data centers (DCA/IAD) even with geo\_regions: 'DE,NL' in the JWT. Please enable geo\_regions / EU data center routing for o…

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## [Clarification on Media Device Initialization, Timeout Handling & Retry Logic (Web & Electron SDKs)](https://devforum.zoom.us/t/clarification-on-media-device-initialization-timeout-handling-retry-logic-web-electron-sdks/146351)

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**Author:** [@Niki\_Jeavio](https://devforum.zoom.us/u/Niki_Jeavio)\
**Replies:** 1\
**Last updated:** [September 16, 2026, 8:14am UTC](https://devforum.zoom.us/t/clarification-on-media-device-initialization-timeout-handling-retry-logic-web-electron-sdks/146351 "2026-09-16T08:14:54Z")

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SDK Type & Version: Zoom Video SDK / Meeting SDK for Web & Electron (JS/TS) Platform/Device: Web Browsers / Electron (Windows, macOS) Problem / Context I am referencing the discussion in \[Dev Forum Post #135180\](regar…

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## [Pre-join camera preview does not display in 16:9 aspect ratio with createLocalVideoTrack().start() (Web Video SDK v1.5.0)](https://devforum.zoom.us/t/pre-join-camera-preview-does-not-display-in-16-9-aspect-ratio-with-createlocalvideotrack-start-web-video-sdk-v1-5-0/146315)

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**Author:** [@yoshiki.tamura](https://devforum.zoom.us/u/yoshiki.tamura)\
**Replies:** 4\
**Last updated:** [September 16, 2026, 7:48am UTC](https://devforum.zoom.us/t/pre-join-camera-preview-does-not-display-in-16-9-aspect-ratio-with-createlocalvideotrack-start-web-video-sdk-v1-5-0/146315 "2026-09-16T07:48:19Z")

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Note: This post was translated from Japanese into English with the assistance of AI. Please let me know if anything is unclear. Description We are currently developing a live streaming application using React and the Z…

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## [Web Video SDK 2.4.0 — Memory leak (~70 MB per session) after destroyClient(); orphaned "vb\_worker" created without Virtual Background](https://devforum.zoom.us/t/web-video-sdk-2-4-0-memory-leak-70-mb-per-session-after-destroyclient-orphaned-vb-worker-created-without-virtual-background/146168)

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**Author:** [@meet-jeavio](https://devforum.zoom.us/u/meet-jeavio)\
**Replies:** 5\
**Last updated:** [September 14, 2026, 6:58am UTC](https://devforum.zoom.us/t/web-video-sdk-2-4-0-memory-leak-70-mb-per-session-after-destroyclient-orphaned-vb-worker-created-without-virtual-background/146168 "2026-09-14T06:58:48Z")

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Description We run a long-lived kiosk, which suffice sequential 1:1 sessions on a single page (the page is not reloaded between sessions). For each session, we create a client, initialize, join, start audio/video, and at…

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## [Which video mode is recommended: WebRTC Video or WebAssembly Video](https://devforum.zoom.us/t/which-video-mode-is-recommended-webrtc-video-or-webassembly-video/146312)

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**Author:** [@yoshiki.tamura](https://devforum.zoom.us/u/yoshiki.tamura)\
**Replies:** 1\
**Last updated:** [September 9, 2026, 8:20pm UTC](https://devforum.zoom.us/t/which-video-mode-is-recommended-webrtc-video-or-webassembly-video/146312 "2026-09-09T20:20:32Z")

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Video SDK Type and Version Web v2.5.0 Description I understand that the Zoom Video SDK offers two video modes: “WebRTC Video” mode and “WebAssembly Video” mode. However, I could not find any documentation describing th…

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## [Concurrency limit of RTMS](https://devforum.zoom.us/t/concurrency-limit-of-rtms/146293)

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**Author:** [@Sohan](https://devforum.zoom.us/u/Sohan)\
**Replies:** 3\
**Last updated:** [September 9, 2026, 10:11am UTC](https://devforum.zoom.us/t/concurrency-limit-of-rtms/146293 "2026-09-09T10:11:46Z")

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Hi team, we are looking to consume meeting transcripts using RTMS with the @zoom/rtms sdk in our NodeJS app. I currently see this in the developer pricing page: The RTMS Service supports a maximum of 100 concurrent Vid…

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## [Zoom video sdk pricing](https://devforum.zoom.us/t/zoom-video-sdk-pricing/146241)

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**Author:** [@hehehe](https://devforum.zoom.us/u/hehehe)\
**Replies:** 1\
**Last updated:** [September 8, 2026, 5:12am UTC](https://devforum.zoom.us/t/zoom-video-sdk-pricing/146241 "2026-09-08T05:12:25Z")

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hey , i want to know to use zoom video sdk do i need to pay , or is there any free tier as i see i get 10,000 mins free is it after i pay , i f i dont have to pay what is the link , i tried multiple flows still lande…

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## [How to Upgrade a Free Video SDK PAYG Account for Cloud Recording and Post-Session Transcription?](https://devforum.zoom.us/t/how-to-upgrade-a-free-video-sdk-payg-account-for-cloud-recording-and-post-session-transcription/146150)

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**Author:** [@Thi1](https://devforum.zoom.us/u/Thi1)\
**Replies:** 0\
**Last updated:** [September 3, 2026, 2:53am UTC](https://devforum.zoom.us/t/how-to-upgrade-a-free-video-sdk-payg-account-for-cloud-recording-and-post-session-transcription/146150 "2026-09-03T02:53:38Z")

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Hi Zoom Developer Support Team, We are currently using a Zoom Video SDK | Pay As You Go account. As shown in the attached screenshot, our current account includes: 10,000 Video SDK session minutes per month. We…

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## [OpenSSL DLLs (3.4.2.0) triggering Defender alerts for CVE-2025-9230, 9231, 9232](https://devforum.zoom.us/t/openssl-dlls-3-4-2-0-triggering-defender-alerts-for-cve-2025-9230-9231-9232/141437)

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**Author:** [@kadirsu76](https://devforum.zoom.us/u/kadirsu76)\
**Replies:** 18\
**Last updated:** [September 2, 2026, 4:31pm UTC](https://devforum.zoom.us/t/openssl-dlls-3-4-2-0-triggering-defender-alerts-for-cve-2025-9230-9231-9232/141437 "2026-09-02T16:31:11Z")

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I am reporting that Microsoft Defender for Endpoint is currently flagging the bundled OpenSSL libraries in the Zoom binary folder as critical vulnerabilities. The specific files affected are: C:\\Program Files\\zoom\\bi…

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## [Recording/Transcription Consent Popup in Web Video SDK](https://devforum.zoom.us/t/recording-transcription-consent-popup-in-web-video-sdk/145942)

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**Author:** [@mindover](https://devforum.zoom.us/u/mindover)\
**Replies:** 1\
**Last updated:** [August 31, 2026, 7:22pm UTC](https://devforum.zoom.us/t/recording-transcription-consent-popup-in-web-video-sdk/145942 "2026-08-31T19:22:49Z")

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For a Web Video SDK application, what is the expected participant consent behavior when a session uses transcription without saving a video recording? Specifically: Does the standard “This meeting is being recorded” c…

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## [Zoom Video SDK Recordings page displays UTC instead of the configured account timezone](https://devforum.zoom.us/t/zoom-video-sdk-recordings-page-displays-utc-instead-of-the-configured-account-timezone/145675)

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**Author:** [@mindover](https://devforum.zoom.us/u/mindover)\
**Replies:** 2\
**Last updated:** [August 27, 2026, 2:09pm UTC](https://devforum.zoom.us/t/zoom-video-sdk-recordings-page-displays-utc-instead-of-the-configured-account-timezone/145675 "2026-08-27T14:09:03Z")

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Hello Zoom Team, I am using Zoom Video SDK with Cloud Recording and Recording Transcripts in my application. My Zoom account’s personal profile timezone is already set to: (GMT+5:30) India / Asia/Kolkata However, aft…

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## [Downloading the TRANSCRIPT url returned by the v2/videosdk/sessions/:id/recordings failed](https://devforum.zoom.us/t/downloading-the-transcript-url-returned-by-the-v2-videosdk-sessions-id-recordings-failed/144516)

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**Author:** [@OliverLLL](https://devforum.zoom.us/u/OliverLLL)\
**Replies:** 5\
**Last updated:** [August 27, 2026, 4:30am UTC](https://devforum.zoom.us/t/downloading-the-transcript-url-returned-by-the-v2-videosdk-sessions-id-recordings-failed/144516 "2026-08-27T04:30:14Z")

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API Endpoint(s) and/or Zoom API Event(s) v2/videosdk/sessions/:id/recordings Description: When I tried using Axios, Postman, or Chrome to download the TRANSCRIPT file returned by the v2/videosdk/sessions/:id/recording…

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## [Will flutter\_zoom\_videosdk support Swift Package Manager (SPM) in the future?](https://devforum.zoom.us/t/will-flutter-zoom-videosdk-support-swift-package-manager-spm-in-the-future/144998)

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**Author:** [@Yuta1](https://devforum.zoom.us/u/Yuta1)\
**Replies:** 3\
**Last updated:** [August 25, 2026, 3:00am UTC](https://devforum.zoom.us/t/will-flutter-zoom-videosdk-support-swift-package-manager-spm-in-the-future/144998 "2026-08-25T03:00:21Z")

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Video SDK Type and Version Flutter Zoom Video SDK (Version: 2.5.10) Platform: iOS Description We are currently using the \`flutter\_zoom\_videosdk\` in our project. However, we noticed that it currently does not support Sw…

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## [Can a whiteboard created via /whiteboards/import be loaded into a live Video SDK session?](https://devforum.zoom.us/t/can-a-whiteboard-created-via-whiteboards-import-be-loaded-into-a-live-video-sdk-session/145671)

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**Author:** [@Rajath](https://devforum.zoom.us/u/Rajath)\
**Replies:** 0\
**Last updated:** [August 18, 2026, 3:49am UTC](https://devforum.zoom.us/t/can-a-whiteboard-created-via-whiteboards-import-be-loaded-into-a-live-video-sdk-session/145671 "2026-08-18T03:49:31Z")

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Hi team, We’re using Video SDK (Web) and want to pre-populate a whiteboard with an image before a session starts, rather than having the presenter draw it manually. Our current approach: POST /whiteboards/files - u…

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## [Need help with Video SDK app](https://devforum.zoom.us/t/need-help-with-video-sdk-app/145384)

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**Author:** [@India1](https://devforum.zoom.us/u/India1)\
**Replies:** 5\
**Last updated:** [August 12, 2026, 1:21pm UTC](https://devforum.zoom.us/t/need-help-with-video-sdk-app/145384 "2026-08-12T13:21:50Z")

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I’m the account owner/admin trying to set up the Zoom Video SDK (sessions + transcript + webhooks), but I cannot create a Video SDK app or get credentials, and I need pricing clarity before proceeding. Problem: Market…

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## [Showing small speaker screen in zoom meeting sdk client view](https://devforum.zoom.us/t/showing-small-speaker-screen-in-zoom-meeting-sdk-client-view/145381)

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**Author:** [@Noorjahan](https://devforum.zoom.us/u/Noorjahan)\
**Replies:** 1\
**Last updated:** [August 11, 2026, 2:30am UTC](https://devforum.zoom.us/t/showing-small-speaker-screen-in-zoom-meeting-sdk-client-view/145381 "2026-08-11T02:30:45Z")

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please check deeply , how to attach a image , showing not post a image in post

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## [Programmatic Join disables Anonymous Join Exception — which setting should we use?](https://devforum.zoom.us/t/programmatic-join-disables-anonymous-join-exception-which-setting-should-we-use/145403)

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**Author:** [@Myko](https://devforum.zoom.us/u/Myko)\
**Replies:** 2\
**Last updated:** [August 11, 2026, 12:29am UTC](https://devforum.zoom.us/t/programmatic-join-disables-anonymous-join-exception-which-setting-should-we-use/145403 "2026-08-11T00:29:20Z")

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Hello Zoom Developer Team, I’m developing a Windows Meeting SDK application called OBS Fuse Bridge for private use within our organization. I noticed the following behavior in the Zoom General App settings under: Pro…

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## [Required consent gates not showing with mobile devices with enlarged font, no scroll available](https://devforum.zoom.us/t/required-consent-gates-not-showing-with-mobile-devices-with-enlarged-font-no-scroll-available/145338)

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**Author:** [@Matthew17](https://devforum.zoom.us/u/Matthew17)\
**Replies:** 1\
**Last updated:** [August 6, 2026, 5:24pm UTC](https://devforum.zoom.us/t/required-consent-gates-not-showing-with-mobile-devices-with-enlarged-font-no-scroll-available/145338 "2026-08-06T17:24:36Z")

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Title: UI Toolkit 2.4.5-1: recording-consent and Join Audio dialogs clip their own buttons/text at large browser font sizes, with no way to scroll Environment @zoom/videosdk-ui-toolkit 2.4.5-1 (the CDN-hosted ESM bund…

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## [Issue with property autoAdjustSpeakerVolume Zoom Video SDK IOS](https://devforum.zoom.us/t/issue-with-property-autoadjustspeakervolume-zoom-video-sdk-ios/144832)

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**Author:** [@prw3100](https://devforum.zoom.us/u/prw3100)\
**Replies:** 5\
**Last updated:** [August 5, 2026, 2:43pm UTC](https://devforum.zoom.us/t/issue-with-property-autoadjustspeakervolume-zoom-video-sdk-ios/144832 "2026-08-05T14:43:21Z")

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Our team is using the Zoom Video iOS SDK (v2.4.12). Before joining a session, we set: ZoomVideoSDKSessionContext().audioOption?.autoAdjustSpeakerVolume = true However, when we start a session with the device volume set…

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## [Android participant loses audio from another participant after ~56–76 minutes in a 3-party group session](https://devforum.zoom.us/t/android-participant-loses-audio-from-another-participant-after-56-76-minutes-in-a-3-party-group-session/145304)

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**Author:** [@Shishikaku](https://devforum.zoom.us/u/Shishikaku)\
**Replies:** 1\
**Last updated:** [August 5, 2026, 10:15am UTC](https://devforum.zoom.us/t/android-participant-loses-audio-from-another-participant-after-56-76-minutes-in-a-3-party-group-session/145304 "2026-08-05T10:15:28Z")

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Issue In a 3-participant group call, the Android phone participant loses audio from the STB (custom Android device) participant after approximately 56–76 minutes. This is consistently reproducible. The iOS participant co…

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## [\[Bug\] Component View: Ghost Breakout Room invitation dialog persists after attendee returns to Main Session](https://devforum.zoom.us/t/bug-component-view-ghost-breakout-room-invitation-dialog-persists-after-attendee-returns-to-main-session/144968)

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**Author:** [@iAGM](https://devforum.zoom.us/u/iAGM)\
**Replies:** 0\
**Last updated:** [July 23, 2026, 12:09am UTC](https://devforum.zoom.us/t/bug-component-view-ghost-breakout-room-invitation-dialog-persists-after-attendee-returns-to-main-session/144968 "2026-07-23T00:09:03Z")

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Description When using the Zoom Meeting SDK Component View (@zoom/meetingsdk/embedded), a phantom “Join Breakout Room” dialog appears after an attendee is moved back to the main session by the host. The dialog persists …

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## [Black screen on remote participant after screen share ends](https://devforum.zoom.us/t/black-screen-on-remote-participant-after-screen-share-ends/144734)

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**Author:** [@Gatsby](https://devforum.zoom.us/u/Gatsby)\
**Replies:** 15\
**Last updated:** [July 17, 2026, 3:47am UTC](https://devforum.zoom.us/t/black-screen-on-remote-participant-after-screen-share-ends/144734 "2026-07-17T03:47:07Z")

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The Problem When one participant stops sharing their screen, the other participant sees a black screen in the main video area. However, if the affected participant then clicks the PIP thumbnail to swap views, the remote…

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## [Cloud recording starts before moderator initiates recording when participant joins first](https://devforum.zoom.us/t/cloud-recording-starts-before-moderator-initiates-recording-when-participant-joins-first/144669)

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**Author:** [@Vivek9](https://devforum.zoom.us/u/Vivek9)\
**Replies:** 7\
**Last updated:** [July 17, 2026, 3:45am UTC](https://devforum.zoom.us/t/cloud-recording-starts-before-moderator-initiates-recording-when-participant-joins-first/144669 "2026-07-17T03:45:36Z")

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Hi , We’re using the Zoom Video SDK and have encountered an unexpected cloud recording behavior. Environment Platform: React Native (Expo) Zoom Video SDK: 2.5.10 OS: Android and iOS Recording Type: Cloud Recording S…

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## [Unable to Join Meetings Created by Other Zoom Accounts (Error Code: 13296) – Android Meeting SDK v7.1.0](https://devforum.zoom.us/t/unable-to-join-meetings-created-by-other-zoom-accounts-error-code-13296-android-meeting-sdk-v7-1-0/144808)

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**Author:** [@Shahzad](https://devforum.zoom.us/u/Shahzad)\
**Replies:** 1\
**Last updated:** [July 16, 2026, 2:13pm UTC](https://devforum.zoom.us/t/unable-to-join-meetings-created-by-other-zoom-accounts-error-code-13296-android-meeting-sdk-v7-1-0/144808 "2026-07-16T14:13:04Z")

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Hello Zoom Developer Team, We are experiencing an issue with the Zoom Android Meeting SDK (v7.1.0 - 41100) using SDK JWT Authentication. Environment • Platform: Android • Meeting SDK Version: 7.1.0 (41100) • Authenti…

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## [Zoom Web Video SDK Virtual Background (COEP requirement) conflicts with third-party iframe](https://devforum.zoom.us/t/zoom-web-video-sdk-virtual-background-coep-requirement-conflicts-with-third-party-iframe/144671)

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**Author:** [@Thong1](https://devforum.zoom.us/u/Thong1)\
**Replies:** 13\
**Last updated:** [July 15, 2026, 6:07am UTC](https://devforum.zoom.us/t/zoom-web-video-sdk-virtual-background-coep-requirement-conflicts-with-third-party-iframe/144671 "2026-07-15T06:07:28Z")

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Description We are integrating the Zoom Web Video SDK into a Flutter Web (Single Page Application). To support the WebAssembly and SharedArrayBuffer features such as the Virtual Background (and optimal video/audio proc…

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## [Meeting SDK use for on-premise per-tenant meeting capture](https://devforum.zoom.us/t/meeting-sdk-use-for-on-premise-per-tenant-meeting-capture/144675)

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**Author:** [@haraldfr](https://devforum.zoom.us/u/haraldfr)\
**Replies:** 1\
**Last updated:** [July 13, 2026, 9:57pm UTC](https://devforum.zoom.us/t/meeting-sdk-use-for-on-premise-per-tenant-meeting-capture/144675 "2026-07-13T21:57:04Z")

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We are building an on-premise, per-tenant meeting capture system. Each deployment runs under the customer’s own Zoom account. The bot is created, owned, and operated by the customer on their own account. It joins only m…

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## [macOS Meeting SDK v7.1.0.83170 — sdkAuth returns ZoomSDKError\_Failed (1) synchronously, onZoomSDKAuthReturn never fires](https://devforum.zoom.us/t/macos-meeting-sdk-v7-1-0-83170-sdkauth-returns-zoomsdkerror-failed-1-synchronously-onzoomsdkauthreturn-never-fires/144707)

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**Author:** [@Dev47](https://devforum.zoom.us/u/Dev47)\
**Replies:** 2\
**Last updated:** [July 10, 2026, 2:18pm UTC](https://devforum.zoom.us/t/macos-meeting-sdk-v7-1-0-83170-sdkauth-returns-zoomsdkerror-failed-1-synchronously-onzoomsdkauthreturn-never-fires/144707 "2026-07-10T14:18:57Z")

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I’m getting a synchronous ZoomSDKError\_Failed (1) from sdkAuth: on every call, and the onZoomSDKAuthReturn: delegate callback never fires at all — not even with an error code, just silence. Setup: SDK: macOS Meeting S…

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## [Zoom Video SDK – Support for 100 Simultaneous Rooms with 100 Users Each](https://devforum.zoom.us/t/zoom-video-sdk-support-for-100-simultaneous-rooms-with-100-users-each/144626)

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**Author:** [@sudhakar](https://devforum.zoom.us/u/sudhakar)\
**Replies:** 3\
**Last updated:** [July 8, 2026, 12:46pm UTC](https://devforum.zoom.us/t/zoom-video-sdk-support-for-100-simultaneous-rooms-with-100-users-each/144626 "2026-07-08T12:46:57Z")

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Description I am using the Zoom Video SDK. Can I create 100 rooms that run simultaneously, with approximately 100 users in each room? Which Web Meeting SDK version? Zoom Video SDK “2.3.15” Device (please complete the…

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