API code 200 message Only available for paid account and enabled Dashboard feature.

API and Webhooks
1

Hi All,

Need a bit of help here. Other API’s are working fine. The issue seems to be only from calls to /metrics.

The owner account is PRO and not basic.

The syntax:

https://api.zoom.us/v2/metrics/meetings?type=live&from={{from}}&to={{to}}&page_size=30&next_page_token={{next_page_token}}

https://api.zoom.us/v2/metrics/meetings/:meetingId?type=live

https://api.zoom.us/v2/metrics/zoomrooms?page_size=30&page_number=1

https://api.zoom.us/v2/metrics/zoomrooms/:zoomroomId?from={{from}}&to={{to}}&page_size=30&page_number=1

The response is the same from each:

{
    “code”: 200,
    “message”: “Only available for paid account and enabled Dashboard feature.”
}

 

 

2

Hi Frankie, 

The Dashboard APIs are only for Business and Enterprise plans

Thanks

3

I am using “https://api.zoom.us/v2/metrics/meetings/my_meeting_id/participants?page_size=30&type=live”,
it is giving me following error -

{“code”:200,“message”:“This API is only available for Business or higher accounts that have enabled the Dashboard feature.”}

I have paid account of type learning and development. What can i do to deal with the same.
Thanks in advance.

4

Hey @sadgurusupriya,

It looks like you have a Free Basic account. What is your Zoom account # so I can confirm?

Thanks,
Tommy