Description
I used the code in the documentation to generate a signature for the web SDK.
my backend runs PHP, and I used the SDK_key and SDK_secret
(the documentation says API key and API secret, but I assume that refers to the
same thing?)
As for the meeting ID, i used a different account (not my developer account)
to open the meeting on a zoom client since I can’t log into my developer account
to log into the meeting client (is this normal?)
I tried to join that meeting as a participant using the Web SDK but keep getting
the same error (signature invalid - error 3712)
Error
errorCode: 3712
errorMessage: “Signature is invalid.”
method: “join”
result: “Invalid signature.”
status: false
Which Web Meeting SDK version?
1.9.9
To Reproduce(If applicable)
Steps to reproduce the behavior:
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See error
Screenshots
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Device (please complete the following information):
Device: Mac
OS: MacOS 11.2
Browser: Chrome
Browser Version: Version 94.0.4606.71
Additional context
Add any other context about the problem here.
Few things to note, make sure you are using a JWT App credentials to generate the signature.
Second, currently with the Web Meeting SDK, you can join any meeting, but you can only start meetings owned by the same account as the JWT App credentials.
More details here:
If you are still experiencing the invalid signature error, please email your signature to developersupport@zoom.us with a link to this thread and we will help you debug it.