720p not working in Zoom Meeting SDK after Pro upgrade

Meeting SDK
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@ticorrian.heard yes waiting

23

@ticorrian.heard Any update bro ?

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Hi @Riddhi Sorry I was OOO the last 2 days. Can you share the code snippet where you are using MobileRTCVideoViewManager to orchestrate your users videos?

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yes, pls check by click this link : zoom-meeting-core/app/src/main/java/com/phpmaster/zoommeeting_core/MainActivity.java at main · dontKnew/zoom-meeting-core · GitHub

Line 200 to 209 : Method for Rendering the video list

Line 239 to 264 : Method for Pin User Video & render in full screen video

and this is new source code link : GitHub - dontKnew/zoom-meeting-core

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@ticorrian.heard whats the update ? did you got any solution for the bug ?

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Sorry for the wait @Riddhi

Engineering hasnt gotten back to me yet but I’ll reach out for an update.

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@ticorrian.heard sure … Waiting for response :innocent:

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@ticorrian.heard whats an update about bro ???

Did they Got resolution ?

30

Hi @Riddhi Sorry for the wait. Engineering got back to me and has clarified that when using the MobileRTCVideoView, the resolution is determined by the size of the view. The specific minimum sizes are not documented from my research so I’m requesting more information from engineering regarding this.

Thanks again for your patience with this.

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Yes waiting for the resolution

32

@ticorrian.heard Whats an update guys ?

Anything from engineers, ?

33

Hi @Riddhi Here is the update from engineering:

Yes, the resolution cannot be directly controlled. When the height of the view is greater than or equal to 180, 180p is subscribed; when the height is greater than or equal to 360, 360p is subscribed. Note that addAttendeeVideoUnit can only subscribe up to 360p.

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Hello, @ticorrian.heard

Thank you for your reply and the time and effort you have spent with us. I will consider 720p in the future. For now, we will go with 360p, but we are encountering an issue with 360p that I hope you can help us resolve :slight_smile:.

Issue:
A pinned video (addAttendeeVideoUnit – Full Screen Video) runs perfectly at 360p when the total number of video streams is less than 5.

However, when there are 5 or more video streams, the pinned video’s quality drops from 360p and appears similar to the gallery view.

It would be very helpful if you could assist us in resolving this issue.

Thank you again for your time and efforts.

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@ticorrian.heard Hello .

How do i solve the problem of video Quality (When more than 4 videos runs )

Quality of videos Drops from 360P to 90P of all the videos When there are more than 4 Videos playing , we are using all the methods above mentioned but still Quality of all the videos remains 90P

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Hi @Riddhi The resolution cannot be directly controlled in the custom UI Android SDK. The resolutions are determined by the size of the video container and other network factors. You can provide the proper conditions for the max resolution you want by setting the video container height to that resolution.