Can not upgrade video quality to 720p on Web SDK

Meeting SDK Web
1

Description
I use zoom (Web SDK version 2.9.7) in browser between to 2 laptops and I am trying to achieve quality 720p , but got only 640p.
I accepted all requirements that is described in documentation:

  • enabled Group HD video in zoom account
  • solid internet connection
  • full screen in speaker view
  • in browser console crossOriginIsolated = true

Which Web Meeting SDK version?
Web SDK version 2.9.7

ZoomMtg.init({
leaveUrl,
debug: false,
disableCORP: !window.crossOriginIsolated,
isSupportAV: true,
enableHD: true,
success: (resp: any) => {
ZoomMtg.join({
meetingNumber,
userName,
signature,
sdkKey,
customerKey,
passWord,
userEmail
}
});

zoom
zoom740×512 24.8 KB

Device (please complete the following information):

  • OS: Windows 10
  • Browser: [e.g. Chrome]
  • Browser Version 109
2

@dev_strikersoft ,

Have went thru the article here https://marketplace.zoom.us/docs/sdk/overview/720p/ ?

3

yes, I accepted all requirements that is described in documentation

4

But it still does not work!

5

what happens if you use the non SDK web version of zoom

Invite Link → Cancel → Join from Your Browser

6

The same situation when I tried other zoom apps (got only 640p max), it seems to me that is a problem with my zoom account. I have switched on a Group HD video. Maybe are there any settings?

image
image949×110 28.6 KB

7

@dev_strikersoft , did you enable Cross Origin Isolation as well?https://marketplace.zoom.us/docs/sdk/overview/websdk-gallery-view/