Android SDK onMeetingFail errorCode:100 internalErrorCode:10

Description
One of my user cannot join an exsisting meeting today and from the log we can see the onMeetingFail from InMeetingServiceListener with onMeetingFail( errorCode=100, internalErrorCode=10)
Any clue of the reason?
The user’s device is HUAWEI EML-AL00 and connect through our company VPN.
The meeting includes several people, some of them also use android device but only this user get this trouble. The user had tried three times but the problem’s still remained.

Which version?
Version: 4.4.55130.0712

To Reproduce(If applicable)
not sure

Screenshots
no

Smartphone (please complete the following information):
Model: HUAWEI EML-AL00
Android Version: 28
zoom sdk Version: 4.4.55130.0712

Additional context
no

Hi John_Doe,

Thanks for the post. The error code indicates that the user is joining with an incompatible client. Is the user that is facing this issue also using 4.4.55130.0712?

Thanks!