Bottom Toolbar is Missing

[btaUHC (Lee Ann Romeo)]

Description
When initializing a meeting via the Web SDK there is no bottom toolbar.

Which Web Client SDK version?
1.9.5 but it also happened in 1.9.1 for me

Screenshots
What I see:

Device
iMac
MacOS Catalina
Chrome
Version 91.0.4472.77 (Official Build) (x86_64)

[btaUHC (Lee Ann Romeo)]

Does anyone else have this issue?

[MaxM]

Hey @btaUHC,

Thank you for reaching out to the Zoom Developer Forum. I’m not seeing this issue when testing with our Sample Web App. Is this an app that was working before or is this a new implementation?

Thanks,
Max

[tnt]

I aslo have the same issue !! Please let me know Did you able to solve it?

[MaxM]

@tnt @btaUHC

When this happens, are you seeing any errors in the browser console? Please send screenshots if so.

Also, please test with the Sample Web App as that can be used as a reference and is updated with the latest version (1.9.6).

Let me know if that helps.

Max

[tnt]

@MaxM
I just found the reason now. it is Not SDK error.
in my case,Default footer of MVC overlay the Toolbar.
I’m sorry. it was my mistake.

Thanks,
TNT

[tnt]

Hello @btaUHC

in my ASP.Net MVC project, default footer overlay the toolbar.
So , it seems like toolbar was missing.
if you delete footer element that overlay, the toolbar is showing.
Something is wrong with the UI disign tho,

This footer overlay the toolbar.

after setting footer style to “display:none”

Hope it works for you.

Best Regards,
TNT

[MaxM]

Hey @tnt,

Thank you for sharing your solution! I’m thrilled to hear you got it working. Let me know if that helps you too @btaUHC.

Thanks,
Max