Before Creating a New Topic:
If you’re experiencing unexpected Video SDK behavior please search the forum with relevant keywords (e.x. error message) and follow the guidance outlined in those posts. Please also leverage the following support links:
- Zoom Developer Changelog for Dev Product Changes: https://marketplace.zoom.us/docs/guides/stay-up-to-date/changelog/
- General Troubleshooting: https://devsupport.zoom.us/hc/en-us
- To Submit a Ticket for Unexpected Video SDK Behavior: https://support.zoom.us/hc/en-us
- For General & Integrations Related Guidance: https://community.zoom.com/
**Cannot find module ‘./sdk/win64/zoomvideosdk_napi_util.node’
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Troubleshooting Routes
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Device (please complete the following information):
- Device: [e.g. Apple MacBook Pro (13-inch, M1)]
- OS: [e.g. macOS Big Sur 11.2.1 ]
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