Changelog: Phone - Added WhatsApp Messaging and Call Logs APIs

Changelog phone
1

Released: 2026-08-17 Updated: 2026-08-12

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Summary: Added WhatsApp messaging and Call Logs APIs, new WhatsApp message webhook events, and new response fields for call handler and AI call summary data.

Added

  • New WhatsApp Messages APIs:
    • POST /v2/phone/whatsapp/messages
    • POST /v2/accounts/{accountId}/phone/whatsapp/messages
    • GET /v2/phone/users/{userId}/whatsapp/sessions
    • GET /v2/accounts/{accountId}/phone/users/{userId}/whatsapp/sessions
    • GET /v2/phone/whatsapp/sessions/{sessionId}
    • GET /v2/accounts/{accountId}/phone/whatsapp/sessions/{sessionId}
    • GET /v2/phone/whatsapp/sessions/{sessionId}/messages/{messageId}
    • GET /v2/accounts/{accountId}/phone/whatsapp/sessions/{sessionId}/messages/{messageId}
    • GET /v2/phone/whatsapp/sessions
    • GET /v2/accounts/{accountId}/phone/whatsapp/sessions
  • New Call Logs APIs:
    • DELETE /v2/phone/users/{userId}/call_history/{callElementId}
    • DELETE /v2/accounts/{accountId}/phone/users/{userId}/call_history/{callElementId}
    • PATCH /v2/accounts/{accountId}/phone/call_history/{callElementId}/client_code
    • PATCH /v2/phone/call_history/{callElementId}/client_code
  • New webhook Webhook event::
    • phone.whatsapp_message_sent_failed
    • phone.whatsapp_message_sent
    • phone.whatsapp_message_received

Enhancements

  • New handler_ext_id,handler_ext_type,handler_ext_number,handler_name response fields in the following Call Logs APIs:
    • GET /v2/accounts/{accountId}/phone/call_history/{callHistoryUuid}
    • GET /v2/accounts/{accountId}/phone/call_history/{callHistoryUuid}
    • GET /v2/phone/call_history/{callHistoryUuid}
    • GET /v2/phone/call_history/{callHistoryUuid}
  • New ai_call_summary_id response field in the following Call Logs APIs:
    • GET /v2/accounts/{accountId}/phone/users/{userId}/call_history
    • GET /v2/phone/users/{userId}/call_history
    • GET /v2/accounts/{accountId}/phone/call_history/{callHistoryUuid}
    • GET /v2/phone/call_history/{callHistoryUuid}
  • New call_element_ids field in the following webhook webhook events:
    • phone.ai_call_summary_changed