Chatbot api, post message visible to everyone in channel

Hi all,

I have created a development chatbot that I have listed under apps, the bot responds to me and I can see the messages. I want to have the bot respond to queries in a channel I am in. I changed the to_jid parameter to the channel id and I can see the post now in the channel, but it says " Only visible to you".

How do I make the message from the bot visible to everyone in the channel?

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Hi @dougcw
Thanks for reaching out to us and welcome to our community!
Can you confirm if you are using the following endpoint?

Please note that there is a to_channel field that you can pass in the request body

Thanks Elisa,

I appreciate your time, the endpoint was, so it allowed me to use the JID of the channel to post in it and see it, but I suspect the “im” means it just IMs into that channel. If I want to make this bot work in channel for all users I will need to use the teamchat endpoints. I have looked for a “chatbot” example that does this, but I don’t see anything on the zoom repo. Can you point me in the right direction! Again I really appreciate it.

Hi @dougcw
Of course, happy to help!
IM means Instant messages and you can send them to a contact or directly to a channel, depending on what you are trying to achieve.
Here are a couple of sample apps that you might find helpful:

Please let me know if you have any other questions!


Just to put a pin in this, I figured it out! Looks like I needed to create the app for the chatbot with account level access and not user level access. Once I did that I was able to send messages in whatever channel I placed the “/” trigger in.

The endpoint was

Thanks again for your help!


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Nice @dougcw
Happy to hear that you figured it out! and yeah definitely, an account-level app will send messages to everyone in the channel!
Thanks for sharing your findings with the community!

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