API Endpoint(s) and/or Zoom API Event(s)
/v2/metrics/meetings/92034051938/participants
/v2/metrics/meetings/92034051938/participants/16778240/qos
Description
*Use case which I am talking about the when 2 clients have Zoom meetings through Web browser. In this case, both the responses received for the above mentioned APIs does not the the client’s IP address in “*internal_ip_addresses”. It seems to have some other IP adress, perhaps about Zoom’s gateway’s.
Can you please confirm if this is expected behavior in case of meetings made through web browsers? Please confirm if we cannot get Client’s IP address in case of web browser case? Or is there any other API to fetch it?
For e.g.
“/v2/metrics/meetings/92034051938/participants/16778240/qos”
{“id”:“XYZ”,“user_id”:“16778240”,“participant_uuid”:“ABC”,“user_name”:“XXX Test2”,“device”:“Web Browser”,“client”:“5.12.1511.20260430.96829fc4”,“ip_address”:“61.246.230.194”,“internal_ip_addresses”:[“10.174.135.213”],“location”:“Thiruvananthapuram (IN)”,“network_type”:“Others”…
“/v2/metrics/meetings/92034051938/participants”
{“page_count”:1,“page_size”:30,“total_records”:2,“next_page_token”:“”,“participants”:[{“id”:“XYZ”,“user_id”:“16778240”,“participant_uuid”:“ABC”,“user_name”:“UCC Test2”,“device”:“Web Browser”,“client”:“5.12.1511.20260430.96829fc4”,“ip_address”:“61.246.230.194”,“internal_ip_addresses”:[“10.174.135.213”],“location”:“Thiruvananthapuram (IN)”,“network_type”:“Others”…
Error?
Client’s IP address not found in “internal_ip_addresses”; some other external IP found instead.
Please note, 10.174.135.213 is not client’s IP.
How To Reproduce
Steps to reproduce the behavior:
1. Have 2 clients logged in through Zoom web page in Web browser like Chrome.
2. Trigger a meeting between these 2 clients
3. Call the above mentioned APIs after the meeting.ended notifications are received to get details.