Crash occurring for [[MobileRTC sharedRTC] appWillResignActive]

Meeting SDK iOS
1

Description
We have been getting EXC_BAD_ACCESS crashes that occur when we call [[MobileRTC sharedRTC] appWillResignActive]. We have not been able to reproduce this ourselves so can not obtain the crash logs for it, but I can send screenshot of the stack trace. Was wondering if you had any ideas on why this crash is crash is happening? Some of other info to include is that we are calling [[MobileRTC sharedRTC] appWillResignActive] in (void)applicationWillResignActive:(UIApplication *)application. Also this is not happening for any of the other lifecycle methods only appWillResignActive. Thank you.

Which iOS Meeting SDK version?
5.7.6.1082

Smartphone (please complete the following information):

  • Devices: Various devices from iPhone 8 - 12 Pro
  • OS: iOS 14 & 15
2

Hey @andy.ly,

Thanks for using the dev forum!

I see you cannot grab crash logs for this but are you able to grab SDK logs?

Thanks!
Michael

3

Unfortunately, we are also not able to grab the SDK logs either since we can’t reproduce it.

4

Hey @andy.ly,

I see. Unfortunately, there is not much we can do to investigate without being able to reproduce or analyze logs.

Thanks!
Michael

5

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