Detected unrecognised user ignoring ID

When the host starts the meeting, if a participant joins, there is a delay in rendering the incoming video.
On the participant side, the host video doesn’t render.
It throws an error “Detected unrecognised user ignoring ID” and

reason: “user is not send video” ​,



For the above error, I tried to join into same session from different machines, but still, the same issues exist.

Browser Console Error
"Detected unrecognised user ignoring ID

Which Web Video SDK version?

Video SDK Code Snippets

const onPeerVideoStateChangedListener = (zoomClient, mediaStream) => {
zoomClient.on(‘peer-video-state-change’, async (payload) => {
console.log(‘onPeerVideoStateChange’, payload);

    const { action, userId } = payload;

    if (userId !== state.participantId) {
        console.log('Detected unrecognized participant ID. Ignoring: ', userId);

    if (action === PEER_VIDEO_STATE_CHANGE_ACTION_TYPE.Start) {
        toggleParticipantVideo(mediaStream, true);
    } else if (action === 'Stop') {
        toggleParticipantVideo(mediaStream, false);


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Device (please complete the following information):

Device: [e.g. Macbook Pro]
OS: [e.g. macOS 11]
Browser: [e.g. Chrome]
Browser Version [e.g. 88.0.4324.150 (Official Build) (x86_64)]

1 Like

I’m also having this issue.

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