Difficulty in accessing room

I have designed a virtual gathering space using Zoom Room, and I am trying to share some content related to my website, Qsmart, with my clients. Unfortunately, my clients are encountering difficulty accessing the room, despite several attempts. I am seeking your assistance in resolving this issue at the earliest convenience.

Hi @qsmartnetworks
Thanks for reaching out to the Zoom Developer Forum, I am happy to help here
Could you please share with my what endpoints are you using in your workflow or what app type are you integrating in your website so I can understand this issue