I am using Web SDK 1.8.1.
I get an error only in Firefox “XML Parsing Error: not well-formed”.
Hey @NKSM,
In order to help debug this, can you please provide your code snippets/steps to reproduce? Additionally, are you starting or joining a meeting when you run into this?
Thanks—I’ll keep an eye out for those details.
Best,
Will
Hi @will.zoom,
This happens both at starting and at joining.
<script>
// For CDN version default
ZoomMtg.setZoomJSLib('https://dmogdx0jrul3u.cloudfront.net/1.8.1/lib', '/av');
ZoomMtg.preLoadWasm();
ZoomMtg.prepareJssdk();
ZoomMtg.init({
leaveUrl:"{{ meet_config.leave_url }}",
isSupportAV: true,
disableInvite: true,
disableCallOut: true,
success: function(success){
ZoomMtg.join({
signature: "{{ meet_config.signature }}",
meetingNumber: "{{ meet_config.meeting_number }}",
userName: "{{ meet_config.username }}",
apiKey: "{{ meet_config.api_key }}",
passWord: "{{ meet_config.password }}",
success: function(success){
ZoomMtg.showInviteFunction({show: false});
},
error: function(error){
console.log(error);
}
})
},
error: function(error){
console.log(error);
}
});
</script>
Thanks for debugging.
Hey @NKSM,
Thanks for clarifying—To confirm, is this causing any functional issues, or is this just limited to the error in the console. We’ll be happy to look into this, but want to understand if this is having any other effects.
Best,
Will
Hi @will.zoom.
Yes, this is causing functional issues.
As you can see from my screenshot, I have a black screen, all functionality is broken.
Thanks
Where can I see status of this issue (ZOOM-202986)?
Hi @NKSM,
We don’t have a public issue tracker—I will follow up with you here as soon as I have an update.
Thanks,
Will
we have the same problem and a webinar tomorrow, with a lot of attendees
Hey @will.zoom,
I’ve used proxy that’s why it hasn’t worked.
So that now works as it should in Firefox.
And my apologies for any inconvenience caused.
Thanks.
Hi @NKSM,
Ah, I see! Thanks so much for following up and letting me know. Glad it’s sorted.
Best,
Will
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.