Getting meeting not found when trying to fetch meeting poll details

API and Webhooks Meetings
1

API Endpoint(s) and/or Zoom API Event(s)

** get /meetings/{meetingId}/polls

    • get /meetings/{meetingId}/polls/{pollId}

Description
When we call the endpoint to get the polls/quizzes of a meeting, in the response, we get meeting not found. Tried with both meetingId and meetingUUID. The same thing works when using the endpoint: “/past_meetings/{meetingUUID/meetingId}/polls”

Error?
How to get the Poll details with the API under question?

How To Reproduce
Steps to reproduce the behavior:

  1. Log into admin Zoom account.
  2. Click on the “surveys” on the left menu and choose "Polls and Quizzes* tab and select create. Create one Poll and one Quiz.
  3. Start a meeting as an admin as host with one more participants.
  4. Launch Poll and Quiz both. Let the participant involve in them.
  5. Call the endpoint GET /meetings/{meetingId}/polls with the meetingUUID ===.

Expected Behavior
All polls should be returned as a response of get /meetings/{meetingId}/polls.

Actual Behavior
Getting error message in response - Meeting not found

2

Hi @martin.sommer
thanks for reaching out to us!
Have you been able to troubleshoot this on your end?

3

Hi @elisa.zoom , sorry for the late reply. But no, we have not been able to resolve this from our end.
We need to know how to get the poll details of a meeting using the below endpoints:

  • get /meetings/{meetingId}/polls
  • get /meetings/{meetingId}/polls/{pollId}

As provided in this documentation: Zoom Meeting API

We have tried both meetingId and meetingUUID. But for both we are getting meeting does not exist.

4

Hi @martin.sommer
Thanks for getting back to me
Do you have a meeting ID that you could share with me where you are getting this error, please?

5

Hi @elisa.zoom , sorry for the late reply. I am using this * get /meetings/{meetingId}/polls/{pollId} endpoint for getting poll details but for some meetings I am getting meeting does not exist error.

  • Get /past_meetings/{meeting_id}/polls - this endpoint works fine with meetingId or UUID and return the list of answer to a poll by user.
  • Get /meetings/{meetingId}/polls - getting meeting not found error
    Error - {
    “code”: 3001,
    “message”: “Meeting does not exist: 97223529359.”
    }

meetingId - 97223529359
uuid - 7/v5HurtS0moMtmYm4mAGw==

6

Hi @martin.sommer1
Thanks for reaching out!
Can you confirm that this meeting had a poll? i can see th meeting on my end

7

Hi @elisa.zoom , this meeting does contain poll even I am able to get the poll result with the endpoint. But I am not able to see the poll details.

  1. Poll result: /past_meetings/{meeting_id}/polls
    Response:
    {
    “id”: 97223529359,
    “uuid”: “7/v5HurtS0moMtmYm4mAGw==”,
    “start_time”: “2025-04-23T09:00:53Z”,
    “questions”: [
    {
    “name”: “Username”,
    “email”: “userEmail@gmail.com”,
    “question_details”: [
    {
    “question”: “Untitled question”,
    “answer”: “Choice 1”,
    “polling_id”: “RAkooUWKTG6zFZL1lJziVQ”,
    “date_time”: “2025-04-23 09:05:26”
    },
    {
    “question”: “Untitled question”,
    “answer”: “Option 1:Answer 2;Option 2:Answer 2;Option 3:Answer 1”,
    “polling_id”: “RAkooUWKTG6zFZL1lJziVQ”,
    “date_time”: “2025-04-23 09:05:26”
    },
    {
    “question”: “Untitled question”,
    “answer”: “Choice 1”,
    “polling_id”: “RAkooUWKTG6zFZL1lJziVQ”,
    “date_time”: “2025-04-23 09:05:26”
    }
    ],
    “first_name”: “userName”
    }
    ]
    }

  2. Poll details Endpoint: /meetings/{meetingId}/polls/{poll_ID}
    Response:
    {
    “code”: 3001,
    “message”: “Meeting does not exist: 97223529359.”
    }