We have an Enterprise license on our Production Account. We maintain over 3000 users / rooms, in 20+ Groups. Each User is a placeholder (not an actual person), to maintain continuous room availability, within each Group. Our goal is to add most, if not all, of our Users to a new Zoom App. The Zoom…

Hi @Bill3 , Not sure if you are using the interface zoom.us or API. Bulk loading is shown here and for a one-off, I would use this. [image] Batch importing, exporting, or updating users on your Zoom account You can add or update Zoom users by uploading a CSV file. You can also add use…

Hi John, Thank you for the information, but adding / creating users is not the problem. I am operating against our secondary account (Business), used to test API calls, Zoom Apps, etc. We have an Enterprise license on our primary account, with 3000+ users (placeholders, not people) in 20+ Groups. …

Granted, the actual problem could be related to user or group creation… A setting that allows individual Users to be added to a Zoom App, but not Groups or All Users??? That’s what we’re trying to figure out.

hi @bill , This could be an example of Zoom created the system one way and we want to use it another. I am going to bring this up at our next meetup. :tada: Developer Office Hours have officially resumed. Our next session will take place on Wednesday, January 28. Register here to join the session! …

Hi John, My expectation, when adding a Group to a Zoom App (as described in https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057670 ), is that the members of that Group would be treated as though they were added to the Zoom App individually. If that is not the case, then what is t…

hi @Bill3 , I am going to find a better answer. It is something that bugs me too. John

Slight complication…. Is there a way to Remove a Group from a Zoom App? Not seeing a disable or remove, like the User listing. If not, I’ll just de-populate my test group and create new one. Tomorrow, I’ll try to add a Group via the App Listings Page (Add for Others). If that fails, then I’ll b…

Test 1 I created a new Group: Test Group 1 I moved User A and User B into Test Group 1 I opened the Preview App page for our RTMS App The RTMS App sends the following events to a webhook: meeting.started and meeting.ended, and if RTMS is started, meeting.rtms_started, meeting.rtms_stopped I cl…

Hey @Bill3 Thanks for such a detailed response! I am currently looking into this! will share more with you as soon as I have more answers. My only finding so far is that when adding the app for a specific groups and joining a meeting as a participant, I do get the meeting.started event (TEST 2) I…

How to add more than one (existing) User, at a time, to a new Zoom App?

Zoom Apps

ariannajohnsswensen (Arianna Johns-Swensen) January 28, 2026, 7:37pm 8

I am also having this issue - I posted about it in a thread a few weeks ago. Zoom App webhooks not working when app is added to group rather than individual users - #2 by amanda-recallai

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How to add more than one (existing) User, at a time, to a new Zoom App?

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