How to upgrade Zoom room via portal https://zoom.us/location?

API and Webhooks
1

How to upgrade zoom room via cloud. There is no upgrade option showing in Zoom portal. See the attached image.

(This support form is not allowing to attach link or upload image)

When I try to create a schedule on a device, Getting the following error.
{
“jsonrpc”: “2.0”,
“error”: {
“code”: 4007,
“message”: “The room client does not support this command. Please upgrade to latest package.”
}

Any help is appreciated.

Best Regards,
Sumith
}

2

Hi @pempeigne

Thanks for reaching out to us!
Could you please share with me the exact endpoint that you are trying to call when getting that error?

3

Hi Eliza,

Here’s the end point
https://api.zoom.us/v2/rooms/kw<room__id>w6MM9pIQ/meetings
Method POST
Body :
{
“jsonrpc”: “2.0”,
“method”: “schedule”,
“params”: {
“meeting_info”: {
“topic”: “my meeting”,
“start_time”: “2022-07-18T21:00:00”,
“timezone”: “UTC”,
“duration”: “60”,
“settings”: {
“join_before_host”: false
}
}
}
}

Thanks & Regards,
Sumith

4

Thanks @pempeigne
It sounds like you need to update your software
Could you please try updating your Zoom Room software.
And then try calling the API again.

Let me know if this helps
Elisa

5

Could you please let me know how we can upgrade room via https://zoom.us?

Best Regards,
Sumith

6

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