Hi @jon.zoom
FYI~ Full_Filled - log
Thanks~
Thanks for providing that! I’ll let you know once we have any updates.
Hi @Benedict,
I wanted to clear up a couple of things, since we’ve noticed inconsistencies as we’ve been investigating this.
Thanks!
Dear @jon.zoom
Yes,I am sure, this is the full diff,we don’t have any other modifications, if needed I can provide the whole sample app on my side for you.
Yes, the two devices are all DTEN devices.
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there would be some changes made in the manifest
=>Here, what do we need to change in the manifest? BTW, in order to support the sameple app in landscape view , we must set a system property on devices, but I think this should not affect the results of the zoom sdk.
Thanks!
sorry, missed one
and are both SDK instances using an identical version of the sample app?
yes, of course~
Hi @Benedict,
Thanks for confirming. If you want to send over the whole sample app you’re using that would be great. The diff should have been enough information, but just to be safe we can compare what we’re using against your copy of the sample app.
If possible, can you also try reproducing this on a regular Android phone or tablet and see if you’re getting the same results?
Thanks!
Hi @jon.zoom
I’m running Sample App on two phones and the display is OK. it seems that this is the cause of the problem, which only happens on TV.
FYI~ Here is my code
Thanks for providing that! We’ll continue investigating this and keep you updated.
Hi @Benedict,
You had mentioned earlier that there was a system property you were setting on the DTEN devices to support the sample app in landscape view. Can you please clarify which property this was and how it is being set?
Thanks!
Thanks for confirming! We’ll test with this setting and let you know as soon as we have any updates.
Hi @Benedict,
Can you try testing this on v1.2.3? Based on our testing it seems like this is no longer reproducible on that version, but we’ll wait on your confirmation before closing out our investigation.
Thanks!
That’s great to hear you’re seeing the same thing on your end!
Please don’t hesitate to reach out in a new topic with any additional questions.
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