Zoom Apps Configuration Our app is running on node.js backend and a combination of VanillaJS/AngularJS/React microfrontends. The issue happens during installation, so the only relevant code here is our node.js backend. Description The installation works correctly for normal Zoom users. However, w…

Update here: Our devops team is targeting deploy to fix this issue on Nov 12. Very sorry for the inconvenience

@tkishkin thanks for the really helpful and specific info here. We’re looking into it.

@tkishkin This is an issue involving this new cluster ( https://eu02web.zoom.us/ ). Evidently, it is under testing and issues are to be expected. We’ll keep our eyes peeled and let you know of any updates. Thx for your patience.

@tkishkin Is this still an issue? Early/internal testing of the fix is positive. If you’re able to confirm on your end, with thanks.

Hi Jon! Thank you for your response! We’ve tried installing our app again, with the same ZoomX user. Still receiving error response: Error: Request failed with status code 400 Our request: https://zoom.us/oauth/token?grant_type=authorization_code&redirect_uri=https%3A%2F%2Fzoomapp.linkando.com%2F…

@tkishkin Thanks again for the helpful details. It looks like you’re no longer impacted by the cluster issue, which is good news. The error you’re seeing has to do with your oauth against the zoom.us oauth endpoints. There are severable searchable posts on the forum on this issue. Here is one of…

Hi @ash.provost , @JonStewart , Thank you for the advice! Unfortunately, we are still struggling with it. We just confirmed that for a normal user (freshly created from https://zoom.us/ ) the app installation works correctly, as always. Token exchange code works without errors, and the user is redi…

We will pass this information along to those who are debugging this cluster. Thank you for your insights :pray:

The team found the root cause of the issue. Current target is to have a fix deployed on the 12th

@ash.provost @JonStewart It looks like the issue is gone. We’ve managed to install the app for ZoomX user. I assume the fix was delivered? Thank you!

Installation error for ZoomX user

Zoom Apps

ash.provost (Ash) October 27, 2022, 3:28pm 7

see here: Unable to exchange token during in-client oauth flow (and other issues) - #2 by ash.provost

Topic		Replies	Views
"Invalid access token" after launching reference implementation of Zoom App Zoom Apps	10	610	June 22, 2022
Incorrect error message "Invalid redirect url" during OAuth authorization API and Webhooks	46	10331	March 22, 2021
Zoom-oauth-sample-app Unexpected token u in JSON at position 0 API and Webhooks	19	3147	August 21, 2020
304 error in zoom apps SDk sample app Zoom Apps	5	538	August 29, 2022
Requesting access token responds with a status code of 403 API and Webhooks	4	975	August 21, 2020

Installation error for ZoomX user

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