Intermittent White Screen Issue for Participants Using Zoom SDK in React Native

I’m working on a React Native app, and we’ve encountered a sporadic issue. In our app, when a user joins a call, both parties can generally see and hear each other. However, sometimes one of the users only sees a white screen instead of the other users video feed. Audio still works, but the video is missing on the other end. This doesn’t happen consistently, so we’re looking for any insights on what might cause this behavior or how to troubleshoot it. Thanks in advance for any help!

Some additional context for this post:

This is an iOS only app.

SDK version:
"@zoom/react-native-videosdk": "^1.13.11",

visuals:

Currently unable to include visuals since this is my first post