Internal server error while doing OAuth

When redirecting to OAuth, it shows the error and the error goes away after refreshing the page.
This is the first time the issue happened.

{“status”:false,“errorCode”:-1,“errorMessage”:“Internal server error (Service: AmazonDynamoDBv2; Status Code: 500; Error Code: InternalServerError; Request ID: M4O1KG8ADBGOM3KQVT60DMTQSBVV4KQNSO5AEMVJF66Q9ASUAAJG; Proxy: null)”,“result”:null}

Which App Type (OAuth / Chatbot / JWT / Webhook)?

Which Endpoint/s?
Knowing the API endpoint/s can help us to identify your issue faster. Please link the ones you need help/have a question with.

How To Reproduce (If applicable)
Steps to reproduce the behavior:

  1. Request URL / Headers (without credentials) / Body
  2. See error

Screenshots (If applicable)

Additional context
Btw, the same error happened when I logged in to the forum.

Hi @shiyueheng ,

Thank you for sharing this. I’d like to look into this further! Please send your production credentials and the full url to with this thread linked. We will test the url and take a look at the request on the backend.


Thanks and the email was just sent.

Thank you for the update, @shiyueheng! We will continue to provide support there.


This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.