Description
Testing goes as expected using a test JWT app key, we change to the client’s JWT app key and cannot join meetings, with error 3712 “Invalid signature”
Additional context
Using C# sample code for generating the signature, works perfectly with our test signature app, the only change made is the key and secret using the client’s paid account
Something I just thought of, one difference between our test account and live, my account has the flag for password required where here we will not have passwords, I’ve been passing empty string is that correct or should the parameter be omitted entirely?
Again just very curious since the only change here has been the keys, exact same code running
For us to debug this further, can you please share the account # or email of the Zoom account who owns the JWT Token? Please send it to developersupport@zoom.us with a link to this thread.