Description
I am using List Meeting Participants api to get participants’ audio and video quality metrics.
API: https://marketplace.zoom.us/docs/api-reference/zoom-api/dashboards/dashboardmeetingparticipants
As per the api doc, I should get audio_quality and video_quality in the response but actually, it is missing in the api response.
Error
audio_quality and video_quality fields are missing in the api response.
Which App Type (OAuth / Chatbot / JWT / Webhook)?
JWT
Which Endpoint/s?
Screenshots (If applicable)
API Resonse screenshot
alexmayo
(Alex Mayo)
2
+1 I am having the same issue here. It’s also not shown on Zoom’s example response.
Hi @alexmayo @jitendra.dangi
Thank you for raising this with us. We’re currently looking into this (ZOOM-243926).
Thanks,
Will
@jitendra.dangi @alexmayo
Can you provide the Meeting UUID for requests where you’re not seeing these fields? This will help us to further investigate.
Thanks!
Will
find below required details:
“uuid”: “JJiiVCQASq+h+Z5PiNESDQ==”,
“meeting_id”: 97610008764,
Thanks @jitendra.dangi,
We are further investigating and will update you here.
-Will
Hi @jitendra.dangi,
Are you still experiencing this issue? If so, can you please reference the DM I just sent you requesting some additional details?
Thanks!
Will
Hi @will.zoom,
I’ve shared the details required for further investigation.
Thanks!
Hey @jitendra.dangi,
Just following up on my DM to let you know we’re looking into this.
Thanks,
Will
Hi @will.zoom
any update on this?
Thanks,
Jitendra
will.zoom
(Will)
11
Hi @jitendra.dangi,
We are still looking into this—I will follow up as soon a I have an update.
Thanks,
Will
Hi @jitendra.dangi,
I believe this should be resolved now—can you confirm?
Thanks,
Will
Hi @will.zoom,
The issue still persists. I’m not receiving audio_quality and video_quality fields in the response.
Hi @jitendra.dangi,
I’ve just private messaged you.
Thanks,
Will
system
(system)
Closed
15
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