Under a new policy all Meeting SDK apps are required to go through app review to access meetings outside of the developer account used to create it. Your app can choose to be on the app marketplace for discovery and distribution. If this is not required, then you can choose to have your app be unlis…

Hello @socialacademy Thank you for raising this issue. I will DM you for app-specific information to help investigate. Best,

My app ITVSPlayer was approved on September 3, 2024 and just today stopped working… October 1st. It works if I host the meeting because I’m the app creator but it does not work for anyone else! This is urgent as we have customers waiting for this to be resolved.

Hi @ken.ebbs thanks for reaching out! I will DM you for more information about your app to help you out with this

Any idea when someone will reach out to me?

Hey @ken.ebbs I sent you a DM yesterday and I just sent you another. Follow up there please

Hello @dandi.darmawan Thank you for raising this issue. I will DM you for app-specific information to help investigate. Best,

Hi @ken.ebbs The issue should be resolved now, please confirm and let us know if you are still seeing the issue. Best,

Thank you! It is working again.

Hi @yoon.conner @chunsiong.zoom I have a published app (a general app that I converted from an OAuth app) but I am still getting an error when the user tries to join the meeting: { type: “JOIN_MEETING_FAILED”, reason: “Fail to join the meeting.”, errorCode: 200 } Heres the detail of the issue: Err…

Meeting SDK cross-account join policy

Meeting SDK

dandi.darmawan (Dandi) October 3, 2024, 5:58pm 123

Hello @yoon.conner

We’re also experiencing the 4011 issue. Could you help us also?

Thank you.

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Meeting SDK cross-account join policy

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