No Permission Error when trying to join a Meeting from Web Client

Description
When I try to join a meeting using WebSDK I am getting the following error when invoking .join() method.
I am also trying to generate the signature from my server.
The following errorCode 3713 seems new to me.
If anybody could help me with this issue I would very much appreciate it!

Error
{method: “join”, status: false, result: “No permission”, errorMessage: “No permission.”, errorCode: 3713}

Which version?
1.7.9

Screenshots
Annotation 2020-09-09 140227

i was facing similar issue (errorCode: 3713). simple fix is check your ‘generateSignature()’ function , i think you are missing ‘meeting id’ or ‘role’ variable value while generating signature. if not missing check if values are correct or not.

1 Like

I found the issue. I wasn’t generating the signature properly from the backend. Now i have fixed the issue

Happy to hear you resolved your issue @thivagartm! :slight_smile:

Thanks for the suggestion @saurabhw!

-Tommy