Not able to join session using Zoom Video SDK (iOS)

[Ashwini10 (Ashwini)]

Hi,

I am trying to run zoom video SDK on my device but getting errors :

2021-11-02 16:51:09.008955+0530 ZoomVideoSample[12522:2195305] ErrorType========2003, Join session failed

2021-11-02 16:51:09.009219+0530 ZoomVideoSample[12522:2195305] ErrorDetails========16

2021-11-02 16:51:09.204470+0530 ZoomVideoSample[12522:2195305] ErrorType========2008, Disconnecting session…

2021-11-02 16:51:09.204531+0530 ZoomVideoSample[12522:2195305] ErrorDetails========0

2021-11-02 16:51:09.303641+0530 ZoomVideoSample[12522:2195305] onSessionLeave====>

Can you please guide?

[Michael_Condon (Michael)]

Hey @Ashwini10,

Thanks for using the dev forum!

Normally this happens when the JWT is invalid. First, I would check out this tutorial on how to make a sample JWT: https://devsupport.zoom.us/hc/en-us/articles/360059893552-How-to-create-a-sample-JWT-for-the-Client-SDK

Please note, that this tutorial is technically for the meeting SDK but the steps are the same, you just need to make sure to use the payload for the video SDK which is here: https://marketplace.zoom.us/docs/sdk/video/auth#payload

Thanks!
Michael