OAuth redirect advanced setup issues

Description
I’m developing a Zoom App that needs to interact with two versions of my own website. My website is going through a full rewrite and has different URL schemes for the same feature set. I want to have one Zoom App work with both of them so I don’t need to duplicate the work and confuse my users.

The problem I am encountering is the wildcard setup for multi-environment OAuth redirect URLs.

The old version of my website has to receive the redirect to this kind of URL scheme: https://[customer name].civicclerk.com/admin/setup/zoom.aspx

The new version of my website has to receive the redirect to this kind of URL scheme: https://[customer name].v8.civicclerk.com/SiteSettings/GlobalSettings/Integrations/Zoom/ConnectToZoom

I need help configuring the OAuth redirect URLs in Zoom App Marketplace to make this work for all environments.

Error
I can not get the zoom app OAuth redirect to work for both situations at the same time.

Which App?
https://marketplace.zoom.us/develop/apps/MkM3NqfZSf2a3pTBwdR0rQ

1 Like

Hey @thandley,

Have you tried the dynamic redirect url flow?

Thanks,
Tommy

Oops. It seems I failed to update my client id and secret on this version of the app. Sorry!

1 Like

Happy to hear you figured out the issue! :slight_smile:

Thanks,
Tommy

Hi @tommy,

Our app encounters this error “Invalid Redirect URL” today when someone links their zoom to our app. this not happen last week and everything is working fine until yesterday. What went wrong why the linking of the account no longer works, the app was published without a problem. Now our users can no longer link their zoom due to the error we encountered.

We have many subdomains e.g. https://abc.domain.com, https://xyz.domain.com, etc.

Now we followed these steps but Still, I got the ‘Invalid Url’ error.

I’m looking forward to hearing from you, Thank you and have a good day.

Regards,
Raynald

Hey @raynald,

What is the name of your app? Happy to look into this for you.

Thanks,
Tommy

Hi @tommy

Thank you for your quick response, the name of our app is ‘Squadzip’ and 'Squadzip - Zero Rated

Regards,
Raynald

Thanks @raynald,

I have notified our engineers and they are looking into the issue. (ZOOM-162618)

-Tommy

1 Like

Hey @raynald, @thandley,

It should be fixed now! :slight_smile:

Please try and let me know if you see any issue.

-Tommy

1 Like

Hi @tommy,

I confirm that the issue has been resolved, thank you for your quick response and have a nice day

Regards,
Raynald

1 Like

@tommy

We seem to be experiencing something very similar. We are using the dynamic redirect flow and are experiencing issues with one of our subdomains returning the Invalid redirect: (4700) error. The error for us is specific to subdomains in Production. The setup and subdomains we have in Development work fine. We have double checked client IDs and domain setups. Any help would be appreciated!

The name of our app is Spaces by High Alpha.

Thanks!

You are welcome! :slight_smile:

Thanks,
Tommy

Hey @taylor.hurt,

Can you please create a new topic, as the original topic has been solved.

Thanks,
Tommy

Hi @tommy

sorry to bother again

We have the same issue again but this time it only happens to the new users of zoom or to the first time linking their zoom account. This not happen if the zoom account is registered as our developer or the account was previously linked before.

Regards,
Raynald

Hey @raynald,

Can you please share steps to reproduce the issue in a new topic: #zoom-api

Thanks,
Tommy

Hi @tommy

The issue has been fixed with the latest release last week. Thank you for your quick response and have a good day.

Regards,
Raynald

1 Like

Hey @raynald,

You are welcome! Thanks, you too! :slight_smile:

-Tommy